{"id":59117,"date":"2025-05-02T14:39:57","date_gmt":"2025-05-02T12:39:57","guid":{"rendered":"https:\/\/www.minicrm.hu\/help\/?p=59117"},"modified":"2025-11-18T09:34:07","modified_gmt":"2025-11-18T08:34:07","slug":"integrare-cu-voip-kompaas","status":"publish","type":"post","link":"https:\/\/www.minicrm.ro\/help\/integrare-cu-voip-kompaas\/","title":{"rendered":"Integrare cu VoIP KOMPaaS"},"content":{"rendered":"<p class=\"\" data-start=\"46\" data-end=\"440\">\u00cen cazul \u00een care ai deja un abonament at\u00e2t la KOMPaaS, c\u00e2t \u0219i la MiniCRM, exist\u0103 posibilitatea de a conecta cele dou\u0103 sisteme. Datorit\u0103 acestui lucru, apelurile efectuate prin sistemul furnizorului de servicii VoIP KOMPaaS (<a href=\"https:\/\/kompaas.world\/products\/api\/minicrm-integration\/\">https:\/\/kompaas.world\/products\/api\/minicrm-integration\/<\/a>) pot fi \u00eenregistrate \u0219i vor ap\u0103rea ulterior \u00een istoric, pe cardul oportunit\u0103\u021bii, sub form\u0103 de fi\u0219iere audio, astfel \u00eenc\u00e2t po\u021bi asculta conversa\u021biile mai t\u00e2rziu.<\/p>\n<p class=\"\" data-start=\"442\" data-end=\"467\"><strong data-start=\"442\" data-end=\"467\">Instrumente necesare:<\/strong><\/p>\n<ul data-start=\"469\" data-end=\"567\">\n<li class=\"\" data-start=\"469\" data-end=\"482\">\n<p class=\"\" data-start=\"471\" data-end=\"482\">KOMPaaS<\/p>\n<\/li>\n<li class=\"\" data-start=\"483\" data-end=\"494\">\n<p class=\"\" data-start=\"485\" data-end=\"494\">MiniCRM<\/p>\n<\/li>\n<li class=\"\" data-start=\"495\" data-end=\"567\">\n<p class=\"\" data-start=\"497\" data-end=\"567\">Client VoIP \/ Dispozitiv mobil preg\u0103tit pentru apeluri prin internet<\/p>\n<\/li>\n<\/ul>\n<p><strong>Important! Pentru configurare, sunt necesare drepturi de administrator \u00een sistemul MiniCRM \u0219i abonament de tip Professional.<\/strong><\/p>\n<p><strong data-start=\"33\" data-end=\"59\">Pa\u0219ii pentru conectare:<\/strong><br data-start=\"59\" data-end=\"62\" \/>1. \u00cen bara de meniu din st\u00e2nga, \u00een col\u021bul din st\u00e2nga jos, d\u0103 clic pe butonul <strong data-start=\"140\" data-end=\"150\">Set\u0103ri<\/strong>, apoi acceseaz\u0103 sec\u021biunea <strong data-start=\"177\" data-end=\"187\">Sistem<\/strong> din cadrul meniului de set\u0103ri.<\/p>\n<p>2. \u00cen bara de meniu de sus, selecteaz\u0103 submeniul <strong data-start=\"92\" data-end=\"111\">\u201eAPI\/Integr\u0103ri\u201d<\/strong>, apoi \u00een caseta <strong data-start=\"128\" data-end=\"140\">VoIP API<\/strong>, la<strong data-start=\"128\" data-end=\"140\"> Furnizor de voip<\/strong> selecteaz\u0103 valoarea <strong data-start=\"161\" data-end=\"172\">KOMPaaS<\/strong>.<\/p>\n<p>3. Click pe<strong data-start=\"33\" data-end=\"73\"> Genereaz\u0103 o nou\u0103 cheie API<\/strong>, iar cheia API care apare trebuie trimis\u0103 c\u0103tre <b>KOMPaaS<\/b>, pentru ca ace\u0219tia s\u0103 o poat\u0103 configura \u00een abonamentul t\u0103u.<\/p>\n<p>4. Salveaz\u0103.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-59124\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.31.54-scaled.png\" alt=\"\" width=\"2560\" height=\"1175\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.31.54-scaled.png 2560w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.31.54-300x138.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.31.54-1024x470.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.31.54-768x352.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.31.54-1536x705.png 1536w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.31.54-2048x940.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p>De asemenea, \u00een func\u021bie de clientul VoIP pe care \u00eel folose\u0219ti, trebuie s\u0103 configurezi prefixul corespunz\u0103tor (callto, sip, oa, mt, personalizat).<\/p>\n<p class=\"\" data-start=\"181\" data-end=\"331\">Pe pagina <strong data-start=\"195\" data-end=\"205\">Profil<\/strong>, trebuie s\u0103 specifici ce <strong data-start=\"231\" data-end=\"252\">Num\u0103r de extensie<\/strong> este asociat cu num\u0103rul de telefon care \u00ee\u021bi este atribuit \u00een sistemul KOMPaaS.<\/p>\n<p data-start=\"181\" data-end=\"331\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-59120\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.22.25.png\" alt=\"\" width=\"1664\" height=\"1214\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.22.25.png 1664w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.22.25-300x219.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.22.25-1024x747.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.22.25-768x560.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Screenshot-2025-05-02-at-15.22.25-1536x1121.png 1536w\" sizes=\"auto, (max-width: 1664px) 100vw, 1664px\" \/><\/p>\n<p data-start=\"181\" data-end=\"331\">Dup\u0103 conectarea cu succes, detaliile conversa\u021biei vor ap\u0103rea pe fi\u0219a clientului respectiv, \u00een sec\u021biunea de istoricul apelurilor, dup\u0103 finalizarea apelului.<\/p>\n<p data-start=\"181\" data-end=\"331\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-59121\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Kepernyofoto-2022-11-09-12.21.03-e1746186099460-1.png\" alt=\"\" width=\"1658\" height=\"1050\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Kepernyofoto-2022-11-09-12.21.03-e1746186099460-1.png 1658w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Kepernyofoto-2022-11-09-12.21.03-e1746186099460-1-300x190.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Kepernyofoto-2022-11-09-12.21.03-e1746186099460-1-1024x648.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Kepernyofoto-2022-11-09-12.21.03-e1746186099460-1-768x486.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2025\/05\/Kepernyofoto-2022-11-09-12.21.03-e1746186099460-1-1536x973.png 1536w\" sizes=\"auto, (max-width: 1658px) 100vw, 1658px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00cen cazul \u00een care ai deja un abonament at\u00e2t la KOMPaaS, c\u00e2t \u0219i la MiniCRM, exist\u0103 posibilitatea de a conecta cele dou\u0103 sisteme. Datorit\u0103 acestui lucru, apelurile efectuate prin sistemul furnizorului de servicii VoIP KOMPaaS (https:\/\/kompaas.world\/products\/api\/minicrm-integration\/) pot fi \u00eenregistrate \u0219i vor ap\u0103rea ulterior \u00een istoric, pe cardul oportunit\u0103\u021bii, sub form\u0103 de fi\u0219iere audio, astfel \u00eenc\u00e2t [&hellip;]<\/p>\n","protected":false},"author":124,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2553,1422],"tags":[],"class_list":["post-59117","post","type-post","status-publish","format-standard","hentry","category-centrale-telefon-voip","category-integrari"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Integrare cu VoIP KOMPaaS - Documenta\u021bie MiniCRM<\/title>\n<meta name=\"description\" content=\"\u00cen cazul \u00een care ai deja un abonament at\u00e2t la KOMPaaS, c\u00e2t \u0219i la MiniCRM, exist\u0103 posibilitatea de a conecta cele dou\u0103 sisteme. 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