{"id":56798,"date":"2024-12-11T12:37:48","date_gmt":"2024-12-11T11:37:48","guid":{"rendered":"https:\/\/www.minicrm.hu\/help\/?p=56798"},"modified":"2026-01-09T13:24:17","modified_gmt":"2026-01-09T12:24:17","slug":"sms-din-minicrm","status":"publish","type":"post","link":"https:\/\/www.minicrm.ro\/help\/sms-din-minicrm\/","title":{"rendered":"\u0218abloane de SMS"},"content":{"rendered":"<h3 style=\"text-align: justify;\">Rezumat<\/h3>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"#adaugare-sms\" target=\"_self\" rel=\"noopener\">Ad\u0103ugarea unui \u0219ablon de SMS<\/a><\/li>\n<li><a href=\"#activare-sms\" target=\"_self\" rel=\"noopener\">Activarea Serviciului SMS<\/a><\/li>\n<li><a href=\"#costuri-sms\" target=\"_self\" rel=\"noopener\">Costuri SMS<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/P19cs5ZOvZ0?si=HrXFgrnGgw8yaHI8\" width=\"760\" height=\"415\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3 id=\"adaugare-sms\">Ad\u0103ugarea unui \u0219ablon de SMS<\/h3>\n<p>\u0218ablonul de SMS este folosit atunci c\u00e2nd trimi\u021bi un SMS manual sau \u00een mas\u0103. Pentru a ad\u0103uga un \u0219ablon de SMS nou, mergi la meniul de produs, la op\u021biunea \u201e\u0218abloane\u201d, apoi \u201e\u0218ablon nou\u201d, \u201e\u0218ablon SMS nou\u201d.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-58409\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/adagare-sablon-sms-1024x685.png\" alt=\"\" width=\"1024\" height=\"685\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/adagare-sablon-sms-1024x685.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/adagare-sablon-sms-300x201.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/adagare-sablon-sms-768x514.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/adagare-sablon-sms-1536x1028.png 1536w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/adagare-sablon-sms.png 1913w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p style=\"text-align: justify;\">Particularitatea acestui \u0219ablon este c\u0103 \u00een col\u021bul din dreapta jos exista un contor de caractere (un SMS are 160 de caractere) care te ajut\u0103 s\u0103 contorizezi caracterele astfel \u00eenc\u00e2t s\u0103 te po\u021bi \u00eencadra \u00eentr-un num\u0103r optim de SMS-uri.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-58410\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/numar-de-caractere-1024x595.png\" alt=\"\" width=\"1024\" height=\"595\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/numar-de-caractere-1024x595.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/numar-de-caractere-300x174.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/numar-de-caractere-768x446.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/numar-de-caractere-1536x892.png 1536w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/numar-de-caractere.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div>\n<div class=\"alert alert-danger\">\n<p style=\"text-align: justify;\">SMS-urile trimise \u00eentre orele 23:00-07:30 nu se trimit din sistem.<\/p>\n<\/div>\n<div>\n<div class=\"alert alert-danger\">Recomand\u0103m\u00a0<strong>evitarea<\/strong> introducerii \u00een SMS-uri de URL-uri scurtate folosind servicii de scurtare a URL-urilor (de exemplu, cutt.ly sau altele) \u00eentruc\u00e2t acele SMS-uri pot fi blocate din motive ce \u021bin de SPAM!<\/div>\n<\/div>\n<p style=\"text-align: justify;\"><strong>Despre trimiterea SMS-urilor g\u0103se\u0219ti mai multe informa\u021bii aici:<\/strong> <a href=\"https:\/\/www.minicrm.ro\/help\/emailuri-in-masa\/\">Trimiterea de emailuri sau SMS-uri \u00een mas\u0103<\/a>.<\/p>\n<\/div>\n<h3 id=\"activare-sms\">Activarea Serviciului SMS<\/h3>\n<p>Pentru a trimite SMS-uri din sistem, serviciul SMS trebuie activat \u00een produsul din care se dore\u0219te trimiterea de SMS-uri. Acesta poate fi activat \u00een mai multe produse \u00een acela\u0219i timp.<\/p>\n<div>\n<p style=\"text-align: justify;\">Pentru activarea serviciului SMS, mergi la sec\u021biunea de <em><strong>Set\u0103ri<\/strong><\/em> ap\u0103s\u00e2nd pe <img loading=\"lazy\" decoding=\"async\" class=\" wp-image-21162 alignnone\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2019-11-26-at-23.57.19.png\" alt=\"\" width=\"29\" height=\"25\" \/> (col\u021bul st\u00e2nga jos) \u0219i apoi alege <em><strong>Produse <\/strong><\/em>din meniul de sus \u0219i d\u0103 click pe numele produsului \u00een care dore\u0219ti activarea serviciului SMS.<\/p>\n<p style=\"text-align: justify;\">Ajuns \u00een pagina de set\u0103ri a produsului, caut\u0103 \u0219i completeaz\u0103 c\u00e2mpul\u00a0<strong><em>Expeditor SMS<\/em><\/strong> cu num\u0103rul <strong>t\u0103u<\/strong> de telefon.<\/p>\n<p style=\"text-align: justify;\">Num\u0103rul de telefon pe care \u00eel completezi va fi folosit doar la activarea serviciului SMS \u0219i nu este num\u0103rul de pe care se vor expedia mesajele. Pe acest num\u0103r vei primi un cod de activare al acestui serviciu, a\u0219adar asigur\u0103-te c\u0103 ai acces la acest num\u0103r atunci c\u00e2nd \u00eel completezi \u00een sistem.<\/p>\n<p style=\"text-align: justify;\">SMS-urile vor ajunge la clientul t\u0103u din partea unui num\u0103r scurt (3737) iar clien\u021bi t\u0103i nu pot trimite SMS \u00eenapoi c\u0103tre acel num\u0103r. \u00ce\u021bi recomand\u0103m s\u0103 te semnezi la finalul SMS-ului astefel \u00eenc\u00e2t clien\u021bii t\u0103i s\u0103 \u0219tie din partea cui au primit mesajul.<\/p>\n<div class=\"alert alert-info\"><strong>Important! <\/strong>Num\u0103rul de telefon 3737\u00a0<strong>nu apar\u021bine \u0219i nu este gestionat de c\u0103tre MiniCRM<\/strong>. MiniCRM nu poate \u0219i nu \u00ee\u0219i asum\u0103 responsabilitatea pentru con\u021binutul pe care \u00eel pot avea mesajele provenind de la acest num\u0103r. Acest num\u0103r de telefon apar\u021bine \u0219i este gestionat de c\u0103tre furnizorul nostru de servicii SMS (SMSAPI &#8211; <a href=\"https:\/\/www.smsapi.com\/en\">https:\/\/www.smsapi.com\/en<\/a>).<\/div>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-58411\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/activare-sms.png\" alt=\"\" width=\"1024\" height=\"553\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/activare-sms.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/activare-sms-300x162.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2024\/12\/activare-sms-768x415.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h4><\/h4>\n<h3 id=\"costuri-sms\">Costuri SMS<\/h3>\n<\/div>\n<p>Costul unui SMS trimis pe re\u021belele na\u021bionale este de <strong>0.04\u00a0EUR\/SMS<\/strong> (valabil \u0219i pentru SMS-uri ce con\u021bin coduri de activare).<\/p>\n<div class=\"alert alert-danger\" style=\"text-align: justify;\">Un SMS poate con\u021bine maximum 160 de caractere (inclusiv spa\u021bii). Dac\u0103 un text con\u021bine 161 de caractere vei fi taxat dublu. Pre\u021bul unui sms poate varia \u00een func\u021bie de caracterele speciale pe care le folose\u0219ti (ex: dac\u0103 folosim diacritice con\u021bine maximum \u00eentr-un sms este de 70 de caractere cu tot cu spa\u021bii). Num\u0103rul maxim de caractere \u00eentr-un \u0219ablon de sms este de 300 caractere.<\/div>\n<h4>Caractere speciale \u00een SMS-uri<\/h4>\n<div class=\"alert alert-danger\" style=\"text-align: justify;\">Pentru a evita taxarea cu costuri suplimentare per\u00a0<span class=\"il\">SMS<\/span>\u00a0datorit\u0103 folosirii caracterelor speciale, acestea vor fi \u00eenlocuite cu caractere normale.<br \/>\n<b>Caractere speciale:<\/b>\u00a0\u00c1\u00e1 \u00c9\u00e9 \u00cd\u00ed \u00d3\u00f3 \u00d6\u00f6 \u0150\u0151 \u00da\u00fa \u00dc\u00fc \u0170\u0171 \u0102\u0103 \u00c2\u00e2 \u00ce\u00ee \u015e\u015f \u0162\u0163 \u0218\u0219 \u021a\u021b \u00a1\u00bf\u2020\u2021\u2022\u2013\u2014\u2018\u2019\u201c\u201d\u00ab\u00bb\u2026\u203a\u2039\u00aa\u00ba\u00ac\u00af\u00b4\u00a8\u00bf\u00a1\u00a7\u00b6\u00a9\u00ae\u2122\u00b0<wbr \/>\u00b1\u00d7\u00f7\u00bc\u00bd\u00be\u00f7\u2264\u2265\u2248\u2260\u221e\u221a\u2211\u222b\u2206\u03a3\u03c0\u03b8\u00b5\u20ac[]\\^{}~<b><br \/>\n\u00cenlocuitori:<\/b>\u00a0\u00e0\u00e0 \u00c9\u00e9 \u00ec\u00ec \u00f2\u00f2 \u00d6\u00f6 \u00d6\u00f6 \u00f9\u00f9 \u00dc\u00fc \u00dc\u00fc Aa Aa Ii Ss Tt Ss Tt \u00a1\u00bf\u00bf\u00a1\u00a7\u03a3<\/div>\n<div>\n<h4>Costuri SMS interna\u021bionale<\/h4>\n<div class=\"alert alert-danger\">Foarte important c\u00e2nd faci filtrul, pot ap\u0103rea \u0219i numere de telefon din afara \u021b\u0103rii, caz \u00een care acestea pot fi facturate diferit. Totodata pot ap\u0103rea cazuri c\u00e2nd destinatarul SMS-ului se afl\u0103 \u00een afara UE, caz \u00een care pot ap\u0103rea costuri suplimentare impuse de operatorul de servicii mobile.<\/div>\n<div class=\"alert alert-info\" style=\"text-align: justify;\">Pentru a consulta lista actualizat\u0103 a pre\u021burilor pentru SMS-urile interna\u021bionale, te rog s\u0103 verifici lista de pe site-ul furnizorului: <a href=\"https:\/\/ssl.smsapi.com\/prices\/csv\">click aici<\/a>.<br \/>\nFurnizorul poate modifica pre\u021buri f\u0103r\u0103 o notificare prealabil\u0103 \u00een func\u021bie de multe criterii iar recomandarea noastr\u0103 este s\u0103 verifici \u00eentotdeauna lista de pre\u021buri \u00eenainte de trimite SMS-uri interna\u021bionale.<\/div>\n<div>\n<p style=\"text-align: justify;\">Dac\u0103 \u00eent\u00e2mpini dificult\u0103\u021bi cu afi\u0219area tabelului, \u00eel po\u021bi desc\u0103rca aici: <a href=\"https:\/\/ssl.smsapi.com\/prices\/csv\">CSV<\/a>, <a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1dM2--ce4CBBbHYTky7DWwL8VjK5kCgLEa8VIInFLQBA\/export?format=pdf&amp;gid=0&amp;\/SMSPricing.pdf\">PDF<\/a>.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Rezumat Ad\u0103ugarea unui \u0219ablon de SMS Activarea Serviciului SMS Costuri SMS Ad\u0103ugarea unui \u0219ablon de SMS \u0218ablonul de SMS este folosit atunci c\u00e2nd trimi\u021bi un SMS manual sau \u00een mas\u0103. Pentru a ad\u0103uga un \u0219ablon de SMS nou, mergi la meniul de produs, la op\u021biunea \u201e\u0218abloane\u201d, apoi \u201e\u0218ablon nou\u201d, \u201e\u0218ablon SMS nou\u201d. Particularitatea acestui \u0219ablon [&hellip;]<\/p>\n","protected":false},"author":105,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2547,2543],"tags":[],"class_list":["post-56798","post","type-post","status-publish","format-standard","hentry","category-sms-si-alte-canale-de-comunicare","category-trimiterea-de-mesaje"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u0218abloane de SMS - Documenta\u021bie MiniCRM<\/title>\n<meta name=\"description\" content=\"Rezumat Ad\u0103ugarea unui \u0219ablon de SMS Activarea Serviciului SMS Costuri SMS Ad\u0103ugarea unui \u0219ablon de SMS \u0218ablonul de SMS este folosit atunci c\u00e2nd trimi\u021bi\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.minicrm.ro\/help\/sms-din-minicrm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0218abloane de SMS - 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