{"id":21243,"date":"2019-11-27T00:53:12","date_gmt":"2019-11-26T23:53:12","guid":{"rendered":"https:\/\/www.minicrm.hu\/help\/?p=21243"},"modified":"2025-11-27T13:59:29","modified_gmt":"2025-11-27T12:59:29","slug":"setarile-produselor","status":"publish","type":"post","link":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/","title":{"rendered":"Set\u0103ri produse"},"content":{"rendered":"<h3>Rezumat<\/h3>\n<ul>\n<li><a href=\"#anchor-1\" target=\"_self\" rel=\"noopener\">Set\u0103rile produselor<\/a><\/li>\n<li><a href=\"#anchor-2\" target=\"_self\" rel=\"noopener\">Set\u0103rile produsului Facturare<\/a><\/li>\n<li><a href=\"#anchor-3\" target=\"_self\" rel=\"noopener\">Set\u0103rile produselor Oferte \u0219i Avize<\/a><\/li>\n<li><a href=\"#anchor-4\" target=\"_self\" rel=\"noopener\">Set\u0103rile produsului Helpdesk<\/a><\/li>\n<\/ul>\n<div><\/div>\n<div class=\"alert alert-danger\" style=\"text-align: justify;\">Pentru a accesa \u0219i modifica set\u0103rile Sistemului ai nevoie de drepturi de administrator.<\/div>\n<p style=\"text-align: justify;\">Pentru a modifica set\u0103rile sistemului t\u0103u, mergi la Set\u0103ri d\u00e2nd click pe <img loading=\"lazy\" decoding=\"async\" class=\" wp-image-21162 alignnone\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2019-11-26-at-23.57.19.png\" alt=\"\" width=\"26\" height=\"23\" \/> (col\u021bul st\u00e2nga jos) apoi din meniu selecteaz\u0103 Sistem.<\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/001.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-44786\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/001.png\" alt=\"\" width=\"2824\" height=\"1524\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/001.png 1920w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/001-300x162.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/001-1024x553.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/001-768x414.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/001-1536x829.png 1536w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/001-2048x1105.png 2048w\" sizes=\"auto, (max-width: 2824px) 100vw, 2824px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/002.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-44789\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/002.png\" alt=\"\" width=\"2844\" height=\"1224\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/002.png 1920w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/002-300x129.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/002-1024x441.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/002-768x331.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/002-1536x661.png 1536w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/002-2048x881.png 2048w\" sizes=\"auto, (max-width: 2844px) 100vw, 2844px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">\u00cen aceast\u0103 fereastr\u0103 po\u021bi modifica set\u0103rile importante ale sistemului tau:<\/p>\n<ul style=\"text-align: justify;\">\n<li><em>Numele sistemului.<\/em><\/li>\n<li><em>Limba paginii de dezabonare<\/em>.<\/li>\n<li><em>Invit\u0103 un Consultant<\/em> &#8211; po\u021bi invita un Consultant din sfaff-ul MiniCRM \u00een sistemul tau. Pentru mai multe detalii consult\u0103 <a href=\"..\/invita-un-consultant\">pagina dedicat\u0103<\/a>.<\/li>\n<li><em>Cheia API<\/em> &#8211; po\u021bi genera o cheie API folosit\u0103 \u00een integr\u0103rile API.<\/li>\n<li><em>SenderId \u0219i DKIM<\/em> &#8211; set\u0103ri care permit asocierea dintre serverul MiniCRM \u0219i serverul t\u0103u. Dac\u0103 vrei s\u0103 te asiguri c\u0103 emailurile pe care le trimi\u021bi din sistemul tau nu ajung \u00een SPAM, set\u0103rile acestea \u00ee\u021bi sunt foarte utile. Pentru mai multe detalii legate de aceast\u0103 setare consult\u0103 <a href=\"..\/gestionarea-emailurilor\">pagina dedicat\u0103<\/a>.<\/li>\n<li><em>Drepturile utilizatorilor restric\u021biona\u021bi<\/em> &#8211; activ\u00e2nd aceast\u0103 setare permi\u021bi utilizatorilor restric\u021biona\u021bi din sistemul t\u0103u s\u0103 aib\u0103 acces la c\u0103utarea tuturor cardurilor din sistem. Totu\u0219i, chiar dac\u0103 va g\u0103si la c\u0103utare un card pe care nu este de\u021bin\u0103tor, nu-l va putea accesa. Astfel, utilizatorul restric\u021bionat are posibilitatea de a vedea faptul c\u0103 un card pe care vrea s\u0103 \u00eel adauge exist\u0103 deja \u00een sistem.<\/li>\n<li><em>Gestiunea stocurilor<\/em> &#8211; te ajut\u0103 s\u0103 setezi care din cele dou\u0103 produse (Comenzi sau Facturare) gestioneaz\u0103 stocurile precum \u0219i setarea de remindere pentur articolele cu stoc sub limita setat\u0103.<\/li>\n<li><em>\u00cenc\u0103rcare logo-ul companiei<\/em> &#8211; \u00eeti permite s\u0103 \u00eencarci logo-ul companiei tale. Acest logo va fi afi\u0219at pe comenzi, facturi, facturi proforme sau oferte.<\/li>\n<li><em>Pre\u021b unitar<\/em> &#8211; \u00ee\u021bi permite s\u0103 setezi modalitatea de afi\u0219are a pre\u021burilor (net sau brut) folosit\u0103 pentru comenzi, facturi sau oferte.<\/li>\n<\/ul>\n<div class=\"alert alert-info\" style=\"text-align: justify;\">Dup\u0103 orice modificare f\u0103cut\u0103 \u00een set\u0103rile sistemului, apas\u0103 butonul\u00a0<em>Salveaz\u0103<\/em> din col\u021bul din dreapta sus al paginii.<\/div>\n<h3 id=\"anchor-1\" style=\"text-align: justify;\">Set\u0103rile produselor<\/h3>\n<p style=\"text-align: justify;\">Pe l\u00e2ng\u0103 set\u0103rile generale ale sistemului mai po\u021bi face o serie de set\u0103ri pentru fiecare produs al sistemului.<\/p>\n<p style=\"text-align: justify;\">Pentru a accesa set\u0103rile specifice unui produs, mergi la Set\u0103ri \u0219i apoi selecteaz\u0103\u00a0<em>Produse<\/em> din meniu. Apoi din lista produselor disponibile d\u0103 click pe numele produsului ale c\u0103rui set\u0103ri dore\u0219ti s\u0103 le modifici.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.42.50-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-44792 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.42.50-1.png\" alt=\"\" width=\"1918\" height=\"780\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.42.50-1.png 1918w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.42.50-1-300x122.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.42.50-1-1024x416.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.42.50-1-768x312.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.42.50-1-1536x625.png 1536w\" sizes=\"auto, (max-width: 1918px) 100vw, 1918px\" \/><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-52923 size-large\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.29.36-1024x588.png\" alt=\"\" width=\"1024\" height=\"588\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.29.36-1024x588.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.29.36-300x172.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.29.36-768x441.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.29.36-1536x882.png 1536w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.29.36-2048x1176.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p style=\"text-align: justify;\">\u00cen aceast\u0103 fereastr\u0103 po\u021bi edita<em> set\u0103rile generale<\/em> ale produsului (numele, numele articolului \u0219i pozi\u021bia) sau po\u021bi dezactiva ad\u0103ugarea manual\u0103 a cardurilor \u00een produs. Ai multiple file pentru diverse set\u0103ri pe care dore\u0219ti s\u0103 le faci.<\/p>\n<p style=\"text-align: justify;\">De asemenea, dac\u0103 dai pu\u021bin scroll \u00een jos, vei g\u0103si \u0219i o zon\u0103 \u00een care po\u021bi selecta un status preferen\u021bial \u00een care noile oportunit\u0103\u021bi s\u0103 \u00ee\u021bi fie ad\u0103ugate automat (cu excep\u021bia cazurilor \u00een care tu specifici un alt status &#8211; de exemplu, automat \u00een formulare sau manual la ad\u0103ugare):<\/p>\n<p style=\"text-align: justify;\"><strong>Tipul de sarcin\u0103:<\/strong> aici po\u021bi edita <em>tipurile de sarcin\u0103<\/em> folosite \u00een sarcini, complet\u00e2nd numele tipului, durata, reminder-ul sau culoarea respectivului tip de sarcin\u0103.<\/p>\n<p><strong>Email:<\/strong><\/p>\n<p style=\"text-align: justify;\"><em>Emi\u021b\u0103torul personalizat<\/em> \u00ee\u021bi permite s\u0103 trimi\u021bi emialuri de pe anumite adrese speciale (de exemplu, office@&#8230;, comenzi@&#8230;, hr@&#8230;, etc.). Adresele de email ad\u0103ugate aici nu trebuie obligatoriu s\u0103 apar\u021bin\u0103 unui anumit utilizator.<\/p>\n<p style=\"text-align: justify;\"><em>Expeditor email<\/em> \u00ee\u021bi permite s\u0103 setezi o adres\u0103 de email a produsului.<\/p>\n<p style=\"text-align: justify;\"><strong>SMS:<\/strong><em> Num\u0103r de telefon pentru primirea codului de activare<\/em>\u00a0este num\u0103rul folosit pentru activarea serviciului SMS.<\/p>\n<p><strong>Acces: <\/strong>aici po\u021bi vedea \u0219i gestiona cine are acces la acest produs.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-49205 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2023-10-16-at-09.35.22.png\" alt=\"\" width=\"1186\" height=\"194\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2023-10-16-at-09.35.22.png 1186w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2023-10-16-at-09.35.22-300x49.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2023-10-16-at-09.35.22-1024x168.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2023-10-16-at-09.35.22-768x126.png 768w\" sizes=\"auto, (max-width: 1186px) 100vw, 1186px\" \/><\/p>\n<div class=\"alert alert-info\" style=\"text-align: justify;\">Dac\u0103 faci modific\u0103ri \u00een set\u0103rile unui produs apas\u0103 butonul\u00a0<em>Salveaz\u0103<\/em> din col\u021bul din dreapta sus al paginii.<\/div>\n<h3 id=\"anchor-2\" style=\"text-align: justify;\">Set\u0103rile produsului Facturare<\/h3>\n<p style=\"text-align: justify;\">\u00cen produsul Facturare po\u021bi s\u0103 setezi unul sau mai multe conturi IBAN care s\u0103 fie afi\u0219ate pe ofertele, facturile sau proformele pe care le emi\u021bi. Pentru detalii legate de setarea contului sau conturilor IBAN, consult\u0103 <a href=\"..\/setarea-contului-iban\">pagina dedicat\u0103<\/a>.<\/p>\n<div class=\"alert alert-info\" style=\"text-align: justify;\">Dup\u0103 orice modificare efectuat\u0103 apas\u0103 butonul\u00a0<em>Salveaz\u0103\u00a0<\/em>din col\u021bul din dreapta sus al paginii.<\/div>\n<h3 id=\"anchor-3\" style=\"text-align: justify;\">Set\u0103rile produselor Oferte \u0219i Avize<\/h3>\n<p style=\"text-align: justify;\">Aceste produse permit, \u00een plus fa\u021b\u0103 de alte produse, alegerea \u0219ablonului pe baza c\u0103ruia se vor genera documentele emise din sistem. Astfel, \u00ee\u021bi po\u021bi construi propriul \u0219ablon de tip fi\u0219ier pentru a avea o ofert\u0103 personalizat\u0103 pe nevoile tale \u0219i po\u021bi folosi acel \u0219ablon pentru a genera oferte pe baza acestuia.<\/p>\n<p style=\"text-align: justify;\">Po\u021bi \u00eencarca \u0219ablonul (fi\u0219ierul pe baza c\u0103ruia se va genera oferta\/avizul\/comanda) \u00eentr-un \u0219ablon de tip <em>Fi\u0219ier <\/em>\u00een produsul din care vei genera documentul:<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.46.04.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-44801 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.46.04.png\" alt=\"\" width=\"2872\" height=\"1224\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.46.04.png 1920w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.46.04-300x128.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.46.04-1024x436.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.46.04-768x327.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.46.04-1536x655.png 1536w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.46.04-2048x873.png 2048w\" sizes=\"auto, (max-width: 2872px) 100vw, 2872px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Completeaz\u0103 apoi numele, \u00eencarc\u0103 fi\u0219ieru \u0219i specific\u0103 folderul iar la final apas\u0103 butonul <em>Adaug\u0103<\/em> pentru a salva \u0219ablonul:<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.49.44.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-44804 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.49.44.png\" alt=\"\" width=\"2874\" height=\"1518\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.49.44.png 1920w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.49.44-300x158.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.49.44-1024x541.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.49.44-768x406.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.49.44-1536x811.png 1536w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2022-12-08-at-13.49.44-2048x1082.png 2048w\" sizes=\"auto, (max-width: 2874px) 100vw, 2874px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Pentru a modifica apoi \u0219ablonul pe baza c\u0103ruia vei emite documente, alege varianta corespunz\u0103toare din set\u0103rile acelui produs (Ofert\u0103, Aviz sau Comenzi):<\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-52938 size-large\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.32.56-1024x553.png\" alt=\"\" width=\"1024\" height=\"553\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.32.56-1024x553.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.32.56-300x162.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.32.56-768x414.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.32.56-1536x829.png 1536w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.32.56-2048x1105.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3 id=\"anchor-4\" style=\"text-align: justify;\">Set\u0103rile produsului Helpdesk<\/h3>\n<p>Dac\u0103 \u00een produsul respectiv ai un formular de <a href=\"https:\/\/www.minicrm.ro\/help\/formulare\/\">prelucrare al e-mailurilor primite<\/a>, po\u021bi seta ca s\u0103 apar\u0103 automat fereastra de r\u0103spuns.<\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-11-26-at-11.57.25-scaled.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-60300 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-11-26-at-11.57.25-scaled.png\" alt=\"\" width=\"2560\" height=\"1162\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-11-26-at-11.57.25-scaled.png 2560w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-11-26-at-11.57.25-300x136.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-11-26-at-11.57.25-1024x465.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-11-26-at-11.57.25-768x349.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-11-26-at-11.57.25-1536x697.png 1536w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-11-26-at-11.57.25-2048x929.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Pentru a seta SLA-ul \u00een produsul t\u0103u Helpdesk, mergi la Set\u0103ri &#8211; produse \u0219i d\u0103 click pe produsul Helpdesk.<\/p>\n<p style=\"text-align: justify;\">\u00cen pagina de set\u0103ri ai posibilitatea de a seta anumi\u021bi parametri lega\u021bi de SLA. \u00cen func\u021bie de ace\u0219ti parametrii vor fi interpretate datele din raportul \u00cendeplinire SLA al produsului Helpdesk.<\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-52944 size-large\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.34.18-1024x553.png\" alt=\"\" width=\"1024\" height=\"553\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.34.18-1024x553.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.34.18-300x162.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.34.18-768x414.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.34.18-1536x829.png 1536w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Captura-de-ecran-din-2024-07-02-la-13.34.18-2048x1105.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div class=\"alert alert-info\" style=\"text-align: justify;\">Dup\u0103 orice modificare efectuat\u0103 apas\u0103 butonul\u00a0<em>Salveaz\u0103\u00a0<\/em>din col\u021bul din dreapta sus al paginii.<\/div>\n<p style=\"text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>Rezumat Set\u0103rile produselor Set\u0103rile produsului Facturare Set\u0103rile produselor Oferte \u0219i Avize Set\u0103rile produsului Helpdesk Pentru a accesa \u0219i modifica set\u0103rile Sistemului ai nevoie de drepturi de administrator. Pentru a modifica set\u0103rile sistemului t\u0103u, mergi la Set\u0103ri d\u00e2nd click pe (col\u021bul st\u00e2nga jos) apoi din meniu selecteaz\u0103 Sistem. \u00cen aceast\u0103 fereastr\u0103 po\u021bi modifica set\u0103rile importante ale [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2509,2507],"tags":[1389,1335,1341,1317],"class_list":["post-21243","post","type-post","status-publish","format-standard","hentry","category-setari-produs","category-setari-si-administrare","tag-firststeps-ro","tag-right-ro","tag-system-ro","tag-user-ro"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Set\u0103ri produse - Documenta\u021bie MiniCRM<\/title>\n<meta name=\"description\" content=\"Rezumat Set\u0103rile produselor Set\u0103rile produsului Facturare Set\u0103rile produselor Oferte \u0219i Avize Set\u0103rile produsului Helpdesk Pentru a accesa \u0219i modifica\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Set\u0103ri produse - Documenta\u021bie MiniCRM\" \/>\n<meta property=\"og:description\" content=\"Rezumat Set\u0103rile produselor Set\u0103rile produsului Facturare Set\u0103rile produselor Oferte \u0219i Avize Set\u0103rile produsului Helpdesk Pentru a accesa \u0219i modifica\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/\" \/>\n<meta property=\"og:site_name\" content=\"Documenta\u021bie MiniCRM\" \/>\n<meta property=\"article:published_time\" content=\"2019-11-26T23:53:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-27T12:59:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2019-11-26-at-23.57.19.png\" \/>\n\t<meta property=\"og:image:width\" content=\"46\" \/>\n\t<meta property=\"og:image:height\" content=\"40\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Bogdan Burciu\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Bogdan Burciu\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/\"},\"author\":{\"name\":\"Bogdan Burciu\",\"@id\":\"https:\\\/\\\/www.minicrm.hu\\\/help\\\/#\\\/schema\\\/person\\\/8a676279a8b36970727c5347285cebb9\"},\"headline\":\"Set\u0103ri produse\",\"datePublished\":\"2019-11-26T23:53:12+00:00\",\"dateModified\":\"2025-11-27T12:59:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/\"},\"wordCount\":918,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/minicrm-wp-help.s3.amazonaws.com\\\/uploads\\\/2019\\\/11\\\/Screenshot-2019-11-26-at-23.57.19.png\",\"keywords\":[\"firststeps-ro\",\"right-ro\",\"system-ro\",\"user-ro\"],\"articleSection\":[\"Set\u0103ri produs\",\"Set\u0103ri \u0219i administrare\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/\",\"url\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/\",\"name\":\"Set\u0103ri produse - Documenta\u021bie MiniCRM\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.minicrm.hu\\\/help\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/minicrm-wp-help.s3.amazonaws.com\\\/uploads\\\/2019\\\/11\\\/Screenshot-2019-11-26-at-23.57.19.png\",\"datePublished\":\"2019-11-26T23:53:12+00:00\",\"dateModified\":\"2025-11-27T12:59:29+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.minicrm.hu\\\/help\\\/#\\\/schema\\\/person\\\/8a676279a8b36970727c5347285cebb9\"},\"description\":\"Rezumat Set\u0103rile produselor Set\u0103rile produsului Facturare Set\u0103rile produselor Oferte \u0219i Avize Set\u0103rile produsului Helpdesk Pentru a accesa \u0219i modifica\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/#primaryimage\",\"url\":\"https:\\\/\\\/minicrm-wp-help.s3.amazonaws.com\\\/uploads\\\/2019\\\/11\\\/Screenshot-2019-11-26-at-23.57.19.png\",\"contentUrl\":\"https:\\\/\\\/minicrm-wp-help.s3.amazonaws.com\\\/uploads\\\/2019\\\/11\\\/Screenshot-2019-11-26-at-23.57.19.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/setarile-produselor\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.minicrm.hu\\\/help\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Set\u0103ri produse\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.minicrm.hu\\\/help\\\/#website\",\"url\":\"https:\\\/\\\/www.minicrm.hu\\\/help\\\/\",\"name\":\"Documenta\u021bie MiniCRM\",\"description\":\"Welcome to MiniCRM\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.minicrm.hu\\\/help\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.minicrm.hu\\\/help\\\/#\\\/schema\\\/person\\\/8a676279a8b36970727c5347285cebb9\",\"name\":\"Bogdan Burciu\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e14cb779ed6e91c809dfbe3a892ee4d39402679edbbf262dbb8811974db2df54?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e14cb779ed6e91c809dfbe3a892ee4d39402679edbbf262dbb8811974db2df54?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e14cb779ed6e91c809dfbe3a892ee4d39402679edbbf262dbb8811974db2df54?s=96&d=mm&r=g\",\"caption\":\"Bogdan Burciu\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Set\u0103ri produse - Documenta\u021bie MiniCRM","description":"Rezumat Set\u0103rile produselor Set\u0103rile produsului Facturare Set\u0103rile produselor Oferte \u0219i Avize Set\u0103rile produsului Helpdesk Pentru a accesa \u0219i modifica","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/","og_locale":"en_US","og_type":"article","og_title":"Set\u0103ri produse - Documenta\u021bie MiniCRM","og_description":"Rezumat Set\u0103rile produselor Set\u0103rile produsului Facturare Set\u0103rile produselor Oferte \u0219i Avize Set\u0103rile produsului Helpdesk Pentru a accesa \u0219i modifica","og_url":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/","og_site_name":"Documenta\u021bie MiniCRM","article_published_time":"2019-11-26T23:53:12+00:00","article_modified_time":"2025-11-27T12:59:29+00:00","og_image":[{"width":46,"height":40,"url":"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2019-11-26-at-23.57.19.png","type":"image\/png"}],"author":"Bogdan Burciu","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Bogdan Burciu","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/#article","isPartOf":{"@id":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/"},"author":{"name":"Bogdan Burciu","@id":"https:\/\/www.minicrm.hu\/help\/#\/schema\/person\/8a676279a8b36970727c5347285cebb9"},"headline":"Set\u0103ri produse","datePublished":"2019-11-26T23:53:12+00:00","dateModified":"2025-11-27T12:59:29+00:00","mainEntityOfPage":{"@id":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/"},"wordCount":918,"commentCount":0,"image":{"@id":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/#primaryimage"},"thumbnailUrl":"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2019-11-26-at-23.57.19.png","keywords":["firststeps-ro","right-ro","system-ro","user-ro"],"articleSection":["Set\u0103ri produs","Set\u0103ri \u0219i administrare"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.minicrm.ro\/help\/setarile-produselor\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/","url":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/","name":"Set\u0103ri produse - Documenta\u021bie MiniCRM","isPartOf":{"@id":"https:\/\/www.minicrm.hu\/help\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/#primaryimage"},"image":{"@id":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/#primaryimage"},"thumbnailUrl":"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2019-11-26-at-23.57.19.png","datePublished":"2019-11-26T23:53:12+00:00","dateModified":"2025-11-27T12:59:29+00:00","author":{"@id":"https:\/\/www.minicrm.hu\/help\/#\/schema\/person\/8a676279a8b36970727c5347285cebb9"},"description":"Rezumat Set\u0103rile produselor Set\u0103rile produsului Facturare Set\u0103rile produselor Oferte \u0219i Avize Set\u0103rile produsului Helpdesk Pentru a accesa \u0219i modifica","breadcrumb":{"@id":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.minicrm.ro\/help\/setarile-produselor\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/#primaryimage","url":"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2019-11-26-at-23.57.19.png","contentUrl":"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2019-11-26-at-23.57.19.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.minicrm.ro\/help\/setarile-produselor\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.minicrm.hu\/help\/"},{"@type":"ListItem","position":2,"name":"Set\u0103ri produse"}]},{"@type":"WebSite","@id":"https:\/\/www.minicrm.hu\/help\/#website","url":"https:\/\/www.minicrm.hu\/help\/","name":"Documenta\u021bie MiniCRM","description":"Welcome to MiniCRM","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.minicrm.hu\/help\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.minicrm.hu\/help\/#\/schema\/person\/8a676279a8b36970727c5347285cebb9","name":"Bogdan Burciu","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/e14cb779ed6e91c809dfbe3a892ee4d39402679edbbf262dbb8811974db2df54?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e14cb779ed6e91c809dfbe3a892ee4d39402679edbbf262dbb8811974db2df54?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e14cb779ed6e91c809dfbe3a892ee4d39402679edbbf262dbb8811974db2df54?s=96&d=mm&r=g","caption":"Bogdan Burciu"}}]}},"_links":{"self":[{"href":"https:\/\/www.minicrm.ro\/help\/wp-json\/wp\/v2\/posts\/21243","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.minicrm.ro\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.minicrm.ro\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.minicrm.ro\/help\/wp-json\/wp\/v2\/users\/54"}],"replies":[{"embeddable":true,"href":"https:\/\/www.minicrm.ro\/help\/wp-json\/wp\/v2\/comments?post=21243"}],"version-history":[{"count":8,"href":"https:\/\/www.minicrm.ro\/help\/wp-json\/wp\/v2\/posts\/21243\/revisions"}],"predecessor-version":[{"id":60303,"href":"https:\/\/www.minicrm.ro\/help\/wp-json\/wp\/v2\/posts\/21243\/revisions\/60303"}],"wp:attachment":[{"href":"https:\/\/www.minicrm.ro\/help\/wp-json\/wp\/v2\/media?parent=21243"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.minicrm.ro\/help\/wp-json\/wp\/v2\/categories?post=21243"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.minicrm.ro\/help\/wp-json\/wp\/v2\/tags?post=21243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}