{"id":21225,"date":"2019-11-27T00:08:57","date_gmt":"2019-11-26T23:08:57","guid":{"rendered":"https:\/\/www.minicrm.hu\/help\/?p=21225"},"modified":"2026-01-09T13:46:03","modified_gmt":"2026-01-09T12:46:03","slug":"managementul-utilizatorilor","status":"publish","type":"post","link":"https:\/\/www.minicrm.ro\/help\/managementul-utilizatorilor\/","title":{"rendered":"Managementul utilizatorilor"},"content":{"rendered":"<h3 style=\"text-align: justify;\">Rezumat<\/h3>\n<ul style=\"text-align: justify;\">\n<li><a href=\"#anchor-1\" target=\"_self\" rel=\"noopener\">Ad\u0103ugarea unui utilizator nou<\/a><\/li>\n<li><a href=\"#anchor-2\" target=\"_self\" rel=\"noopener\">Editarea datelor unui utilizator<\/a><\/li>\n<li><a href=\"#anchor-5\" target=\"_self\" rel=\"noopener\">Rolurile \u0219i drepturile utilizatorilor<\/a><\/li>\n<li><a href=\"#anchor-6\" target=\"_self\" rel=\"noopener\">Situa\u021bie specific\u0103 1: Fiecare echip\u0103 trebuie s\u0103 vad\u0103 doar clien\u021bii de care se ocup\u0103 \u00een mod direct. Ce set\u0103ri trebuie s\u0103 fac?<\/a><\/li>\n<li><a href=\"#anchor-7\" target=\"_self\" rel=\"noopener\">Situa\u021bie specific\u0103 2: Parcursul unui client ajunge la mai multe echipe (v\u00e2nz\u0103ri, montaj etc.). Cum pot oferi acces doar la informa\u021biile necesare \u00een fiecare etap\u0103?<\/a><\/li>\n<li><a href=\"#anchor-3\" target=\"_self\" rel=\"noopener\">Dezactivarea unui utilizator<\/a><\/li>\n<li><a href=\"#anchor-4\" target=\"_self\" rel=\"noopener\">Blocarea temporar\u0103 a unui utilizator<\/a><\/li>\n<li><a href=\"#anchor-8\" target=\"_self\" rel=\"noopener\">Anonimizarea utilizatorilor dezactiva\u021bi<\/a><\/li>\n<\/ul>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.42.06\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-58865\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.42.06\u202fAM.png\" alt=\"\" width=\"2038\" height=\"1076\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.42.06\u202fAM.png 2038w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.42.06\u202fAM-300x158.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.42.06\u202fAM-1024x541.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.42.06\u202fAM-768x405.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.42.06\u202fAM-1536x811.png 1536w\" sizes=\"auto, (max-width: 2038px) 100vw, 2038px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Noul utilizator va primi pe adresa de email specificat\u0103 un link de activare a contului. Acces\u00e2nd acel link, acesta va putea s\u0103 \u00ee\u0219i seteze \u0219i parola.<\/p>\n<div class=\"alert alert-info\" style=\"text-align: justify;\">Linkul de activare a contului este <strong>valabil 7 zile.<\/strong><\/div>\n<div style=\"text-align: justify;\">\n<p>Dac\u0103 utilizatorul nu a reu\u0219it s\u0103 \u00ee\u0219i activeze contul \u00een cele 7 zile, urmeaz\u0103 instruc\u021biunile de pe <a href=\"..\/link-de-activare-a-contului-expirat\">pagina dedicat\u0103<\/a> acestui subiect.<\/p>\n<\/div>\n<div class=\"alert alert-info\" style=\"text-align: justify;\">Dup\u0103 setarea parolei utilizatorul va primi un cod de verificare pe adresa de email pe care trebuie s\u0103 o completeze pentru a putea accesa sistemul.<\/div>\n<div style=\"text-align: justify;\">La finalul acestui articol, reg\u0103se\u0219ti \u0219i un video preg\u0103tit de noi pentru a te ajuta cu ad\u0103ugarea noilor utilizatori.<\/div>\n<div style=\"text-align: justify;\"><\/div>\n<h3 id=\"anchor-2\" style=\"text-align: justify;\">Editarea datelor unui utilizator<\/h3>\n<div class=\"alert alert-danger\" style=\"text-align: justify;\">Ca \u0219i administrator po\u021bi edita datele oric\u0103rui utilizator \u00eens\u0103 nu \u00eei po\u021bi schimba acestuia adresa de email sau parola. Acestea pot fi schimbate doar de c\u0103tre utilizatorul respectiv din contul s\u0103u.<\/div>\n<div style=\"text-align: justify;\">Pentru a edita datele unui utilizator, din Set\u0103ri &#8211; Utilizatori, alege utilizatorul c\u0103ruia vrei s\u0103 \u00eei editezi datele \u0219i d\u0103 click pe numele lui pentru a-i deschide cardul dedicat.<\/div>\n<div style=\"text-align: justify;\"><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.47.42\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-58866 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.47.42\u202fAM.png\" alt=\"\" width=\"2035\" height=\"1074\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.47.42\u202fAM.png 2035w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.47.42\u202fAM-300x158.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.47.42\u202fAM-1024x540.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.47.42\u202fAM-768x405.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-10.47.42\u202fAM-1536x811.png 1536w\" sizes=\"auto, (max-width: 2035px) 100vw, 2035px\" \/><\/a><\/div>\n<p>\u00cen meniul orizontal apar mai multe submeniuri, de unde po\u021bi face set\u0103rile specifice cum ar fi accesul utilizatorului la diferite produse sau func\u021bii. Pentru mai multe informa\u021bii privind rolulile de utilizatori vezi tabelul de mai jos<a href=\"#anchor-5\">.<\/a><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"list-style-type: none;\">\n<h3 id=\"anchor-5\" style=\"text-align: justify;\">Rolurile \u0219i drepturile utilizatorilor<\/h3>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2020-01-14-at-12.46.07.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-25905\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2020-01-14-at-12.46.07.png\" alt=\"\" width=\"1194\" height=\"778\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2020-01-14-at-12.46.07.png 1194w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2020-01-14-at-12.46.07-300x195.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2020-01-14-at-12.46.07-1024x667.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2020-01-14-at-12.46.07-768x500.png 768w\" sizes=\"auto, (max-width: 1194px) 100vw, 1194px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">\u00cen MiniCRM un utilizator poate avea unul din urm\u0103toarele roluri:<\/p>\n<ol style=\"text-align: justify;\">\n<li style=\"text-align: justify;\">Administrator &#8211; utilizatorul cu cel mai \u00eenalt nivel de acces \u00een sistem \u0219i care poate modifica set\u0103ri, ad\u0103uga sau \u0219terge produse, etc.<\/li>\n<li style=\"text-align: justify;\">Manager &#8211; acest tip de utilizator are acces la toate datele, inclusiv la rapoarte. Nu are acces la set\u0103rile sistemului sau la secven\u021be de follow-up.<\/li>\n<li style=\"text-align: justify;\">Grup manager &#8211; are acces similar unui manager \u00eens\u0103 doar pentru grupul din care face parte. Nu are acces la date din afara grupului.<\/li>\n<li style=\"text-align: justify;\">Utilizator &#8211; are acces la toate datele din sistem \u00eens\u0103 nu are acces la rapoarte sau set\u0103ri. Are acces la \u0219abloane \u0219i filtre.<\/li>\n<li style=\"text-align: justify;\">Utilizator restric\u021bionat unui grup &#8211; are acces doar la datele din interiorul grupului. Nu are acces la \u0219abloane.<\/li>\n<li style=\"text-align: justify;\">Utilizator restric\u021bionat &#8211; are acces doar la cardurile pe care este setat ca \u0219i de\u021bin\u0103tor sau care con\u021bin sarcini \u00een care a fost men\u021bionat. Nu are acces la filtre, \u0219abloane, set\u0103ri sau rapoarte.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/KNOTvXMJknY\" width=\"670\" height=\"365\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<h3><\/h3>\n<\/li>\n<li style=\"list-style-type: none;\">\n<h3>Accesoriul Drepturile utilizatorilor+<\/h3>\n<p>Acest add-on \u00ee\u021bi permite s\u0103 dai access la anumite func\u021bionalit\u0103\u021bi din sistemul t\u0103u utilizatorilor cu drepturi de Manager sau Utilizatori care \u00een mod normal nu au access la ele. Practic, po\u021bi alege exact cui dai acces \u0219i la ce func\u021bionalit\u0103\u021bi.<\/p>\n<p>De exemplu po\u021bi da acces unui coleg cu rol de manager normal doar la crearea automatiz\u0103rilor, f\u0103r\u0103 ca el s\u0103 aib\u0103 acces \u0219i la celelalte func\u021bionalit\u0103\u021bi existente.<\/p>\n<p>Dac\u0103 te intereseaz\u0103 aceast\u0103 func\u021bionalitate scrie-ne pe suport@minicrm.ro \u0219i \u00ee\u021bi vom oferi toate detaliile.<\/p>\n<p><iframe loading=\"lazy\" title=\"Drepturile Utilizatorului+ | MiniCRM\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/rtJsfaAYn2k?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/li>\n<\/ul>\n<h3 id=\"anchor-6\" style=\"text-align: justify;\">Situa\u021bie specific\u0103 1: Fiecare echip\u0103 trebuie s\u0103 vad\u0103 doar clien\u021bii de care se ocup\u0103 \u00een mod direct. Ce set\u0103ri trebuie s\u0103 fac?<\/h3>\n<p>Un caz cu care, poate, te confrun\u021bi este cel descris mai sus.<\/p>\n<p>Adesea, clien\u021bii MiniCRM au mai multe echipe cu acela\u0219i specific. De exemplu, po\u021bi avea patru echipe de v\u00e2nz\u0103ri, fiecare atribuit\u0103 pe c\u00e2te o zon\u0103.<\/p>\n<p>Ce set\u0103ri trebuie s\u0103 faci ca fiecare echip\u0103 s\u0103 vad\u0103 doar clien\u021bii ad\u0103uga\u021bi de aceasta, nu \u0219i cei ad\u0103uga\u021bi de membrii celorlalte echipe?<\/p>\n<p>Iat\u0103 mai jos un ghid pas cu pas:<\/p>\n<p>1. Primul pas este s\u0103 creezi grupurile \u00een baza c\u0103rora utilizatorii t\u0103i vor avea acces.<\/p>\n<p>\u00cen acest sens, intr\u0103 pe profilul unuia dintre utilizatori \u0219i caut\u0103 zona de <strong>\u201eRol\u201d<\/strong>. Click pe <strong>\u201eEditeaz\u0103 grupurile\u201d<\/strong>, adaug\u0103 fiecare grup, \u0219i click pe <strong>Salveaz\u0103.<\/strong><\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.02.07\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-58868 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.02.07\u202fAM.png\" alt=\"\" width=\"1766\" height=\"876\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.02.07\u202fAM.png 1766w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.02.07\u202fAM-300x149.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.02.07\u202fAM-1024x508.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.02.07\u202fAM-768x381.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.02.07\u202fAM-1536x762.png 1536w\" sizes=\"auto, (max-width: 1766px) 100vw, 1766px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.05.03\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-58869 size-full alignnone\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.05.03\u202fAM.png\" alt=\"\" width=\"589\" height=\"383\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.05.03\u202fAM.png 589w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.05.03\u202fAM-300x195.png 300w\" sizes=\"auto, (max-width: 589px) 100vw, 589px\" \/><\/a><\/p>\n<p>2. Dup\u0103 ce ai stabilit grupurile, acestea vor fi valabile pentru to\u021bi utilizatorii. Po\u021bi \u00eencepe cu a atribui un grup utilizatorului pe a c\u0103rui pagin\u0103 te afli, \u0219i apoi s\u0103 continui cu restul.<\/p>\n<p>\u0218i nu uita ca, \u00een c\u0103su\u021ba de <strong>Rol<\/strong>, s\u0103 selectezi valoarea de <strong>\u201eRestric\u021bionat unui grup\u201d<\/strong> sau <strong>\u201eGrup manager\u201d<\/strong>.<\/p>\n<p>Un utilizator restric\u021bionat unui grup va putea vedea:<\/p>\n<ul>\n<li>cardurile unde este de\u021bin\u0103tor el sau cineva din grupul din care face parte<\/li>\n<li>cardurile unde el sau cineva din grupul din care face parte are o sarcin\u0103 de \u00eendeplinit<\/li>\n<li>stocul, din produsele care func\u021bioneaz\u0103 pe baza acestuia (exemplu: Facturare, Ofertare)<\/li>\n<\/ul>\n<p>\u0218i nu va putea vedea:<\/p>\n<ul>\n<li>cardurile \u00een care nimeni din grupul s\u0103u nu are vreo contribu\u021bie<\/li>\n<li>filtrele create \u00een afara grupului s\u0103u<\/li>\n<li>zona de \u0219abloane (totu\u0219i, va putea accesa \u0219abloanele atunci c\u00e2nd trimite e-mailuri individuale)<\/li>\n<li>zona de rapoarte (\u00eentruc\u00e2t doar managerii, managerii de grup \u0219i administratorii le pot accesa)<\/li>\n<\/ul>\n<p>Iar unui manager de grup i se aplic\u0103 exact acelea\u0219i reguli, cu urm\u0103toarele excep\u021bii:<\/p>\n<ul>\n<li>va putea vedea zona de rapoarte, \u00eens\u0103 populat\u0103 doar cu datele referitoare la echipa din grupul s\u0103u<\/li>\n<li>va putea accesa panoul de control principal al \u0219abloanelor (de pe bara albastr\u0103 de meniu)<\/li>\n<li>va putea vedea rezultatele trimiterilor de comunic\u0103ri programate<\/li>\n<li>va putea crea \u0219i vedea obiective pentru echipa lui (\u00een baza add on-ului de Managementul Obiectivelor)<\/li>\n<li>va putea crea, vedea \u0219i edita toate planificatoarele de \u00eent\u00e2lniri, ale tuturor utilizatorilor<\/li>\n<\/ul>\n<p>Dac\u0103 dore\u0219ti s\u0103 oferi drepturi suplimentare acestor roluri, trebuie s\u0103 incluzi \u00een abonamentul t\u0103u \u0219i add-on-ul de <a href=\"https:\/\/www.youtube.com\/watch?v=rtJsfaAYn2k\"><strong>Drepturile utilizatorilor+<\/strong><\/a>.<\/p>\n<p>Cu aceste repere \u00een minte, selecteaz\u0103 a\u0219adar de pe profilul fiec\u0103rui utilizator rolul \u0219i grupul aferente lui:<\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.06.51\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-58870 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.06.51\u202fAM.png\" alt=\"\" width=\"732\" height=\"766\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.06.51\u202fAM.png 732w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.06.51\u202fAM-287x300.png 287w\" sizes=\"auto, (max-width: 732px) 100vw, 732px\" \/><\/a><\/p>\n<p>De asemenea, e important s\u0103 \u0219tii c\u0103 drepturile pe care tu le atribui fiec\u0103rui utilizator se v\u0103d doar din panoul de administrator (ceea ce vezi prezent \u0219i \u00een imaginea de mai sus). Utilizatorii nu vor vedea aceast\u0103 sec\u021biune de <strong>Rol<\/strong> \u0219i nu vor putea s\u0103-\u021bi spun\u0103 la ce au, efectiv, acces.<\/p>\n<h3 id=\"anchor-7\" style=\"text-align: justify;\">Situa\u021bie specific\u0103 2: Parcursul unui client ajunge la mai multe echipe (v\u00e2nz\u0103ri, montaj etc.). Cum pot oferi acces doar la informa\u021biile necesare \u00een fiecare etap\u0103?<\/h3>\n<p>Dac\u0103, de exemplu, persoanele de la montaj nu trebuie s\u0103 vad\u0103 informa\u021biile din zona de v\u00e2nz\u0103ri, po\u021bi rezolva aceast\u0103 situa\u021bie prin add-on-ul de <em><strong>\u201eC\u00e2mpuri ascunse\u201d<\/strong><\/em>, la fel ca mai sus.<\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/uBgln6ndM30?si=KkmvGFeDUTLkm0fi\" width=\"760\" height=\"415\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Dup\u0103 ce ai creat grupurile (din nou, la fel ca mai sus), alege la fiecare utilizator grupul din care dore\u0219ti ca acesta s\u0103 fac\u0103 parte, precum \u0219i rolul pe care dore\u0219ti s\u0103 i-l atribui.<\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.10.23\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-58871 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.10.23\u202fAM.png\" alt=\"\" width=\"691\" height=\"747\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.10.23\u202fAM.png 691w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.10.23\u202fAM-278x300.png 278w\" sizes=\"auto, (max-width: 691px) 100vw, 691px\" \/><\/a><\/p>\n<p>Apoi, intr\u0103 pe oricare dintre cardurile de oportunitate din modulul \u00een care ace\u0219tia au de lucru, \u0219i d\u0103 click pe cele trei puncte de editare, iar apoi pe <strong>Editeaz\u0103 c\u00e2mpurile<\/strong>.<\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.11.52\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-58872 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.11.52\u202fAM.png\" alt=\"\" width=\"2032\" height=\"832\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.11.52\u202fAM.png 2032w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.11.52\u202fAM-300x123.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.11.52\u202fAM-1024x419.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.11.52\u202fAM-768x314.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.11.52\u202fAM-1536x629.png 1536w\" sizes=\"auto, (max-width: 2032px) 100vw, 2032px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>La fiecare categorie de c\u00e2mpuri, vei vedea c\u0103 exist\u0103 c\u00e2te o iconi\u021b\u0103 cu o cheie. Click pe aceasta:<\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.13.47\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-58873 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.13.47\u202fAM.png\" alt=\"\" width=\"889\" height=\"797\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.13.47\u202fAM.png 889w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.13.47\u202fAM-300x269.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.13.47\u202fAM-768x689.png 768w\" sizes=\"auto, (max-width: 889px) 100vw, 889px\" \/><\/a><\/p>\n<p>\u00cen zona de <strong>Categorie vizibil\u0103<\/strong>, selecteaz\u0103 grupurile pentru care dore\u0219ti ca aceast\u0103 categorie de c\u00e2mpuri s\u0103 apar\u0103:<\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.14.07\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-58874 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.14.07\u202fAM.png\" alt=\"\" width=\"864\" height=\"430\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.14.07\u202fAM.png 864w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.14.07\u202fAM-300x149.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.14.07\u202fAM-768x382.png 768w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><\/a><\/p>\n<p>C\u00e2nd ai terminat, d\u0103 click \u00een exterior pentru a ie\u0219i din dropdown \u0219i apas\u0103 pe butonul <strong>Salveaz\u0103<\/strong>:<\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.15.36\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-58875 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.15.36\u202fAM.png\" alt=\"\" width=\"880\" height=\"155\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.15.36\u202fAM.png 880w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.15.36\u202fAM-300x53.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.15.36\u202fAM-768x135.png 768w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/><\/a><\/p>\n<p>Repet\u0103 aceea\u0219i pa\u0219i pentru toate categoriile de c\u00e2mpuri care dore\u0219ti s\u0103 fie vizibile doar anumitor grupuri.<\/p>\n<h3 id=\"anchor-3\" style=\"text-align: justify;\">Dezactivarea unui utilizator<\/h3>\n<p style=\"text-align: justify;\">Atunci c\u00e2nd un trebuie dezactivat pot exista dou\u0103 situa\u021bii posibile:<\/p>\n<ul style=\"text-align: justify;\">\n<li>Un utilizator <strong>nou<\/strong> va prelua clien\u021bii \u0219i sarcinile celui care este dezactivat<\/li>\n<li>Un utilizator <strong>existent<\/strong> va prelua clien\u021bii \u0219i sarcinile celui care este dezactivat<\/li>\n<\/ul>\n<h4 style=\"text-align: justify;\">Preluarea portofoliului de c\u0103tre un utilizator nou<\/h4>\n<p style=\"text-align: justify;\">1.) Adaug\u0103 utilizatorul nou conform instruc\u021biunilor de <a href=\"#anchor-1\">mai sus<\/a> \u0219i seteaz\u0103 rolul acestuia conform nevoilor.<\/p>\n<p style=\"text-align: justify;\">\u00cen func\u021bie de num\u0103rul de utlizatori \u00eenregistra\u021bi \u00een sistem vei fi notificat de faptul c\u0103 ai dep\u0103\u0219it num\u0103rul de utilizatori inclu\u0219i \u00een abonament.<\/p>\n<div class=\"alert alert-info\" style=\"text-align: justify;\">Plata abonamentului se face\u00a0<strong><span style=\"text-decoration: underline;\">doar<\/span>\u00a0<\/strong>pentru utilizatorii activi, pentru cei inactivi nu pl\u0103te\u0219ti nimic.<\/div>\n<p style=\"text-align: justify;\">2.) Dezactivarea vechiului utilizator<\/p>\n<div class=\"alert alert-info alert-info\">\u00cen cazul in care dezactiva\u021bi un cont de utilizator suplimentar (peste num\u0103rul de utilizatori inclu\u0219i \u00een abonament) \u0219i dori\u021bi returnarea valorii aferente perioadei neutilizate, v\u0103 rug\u0103m s\u0103 ne scrie\u021bi un email la\u00a0<a title=\"mailto:suport@minicrm.ro\" href=\"mailto:suport@minicrm.ro\" target=\"_blank\" rel=\"noopener noreferrer\">suport@minicrm.ro<\/a>. Perioada neutilizat\u0103 se va calcula \u00eencep\u00e2nd cu ziua \u00een care am primit solicitarea \u0219i p\u00e2n\u0103 la finalul perioadei achitate.<\/div>\n<p style=\"text-align: justify;\">Din lista de utilizatori selecteaz\u0103-l pe cel pe care dore\u0219ti s\u0103 \u00eel dezactivezi \u0219i d\u0103 click pe el pentru a-l deschide. Apoi, click pe\u00a0<em>Dezactiveaz\u0103<\/em>.<\/p>\n<div class=\"alert alert-info\" style=\"text-align: justify;\">\u00cen sistem nu exist\u0103 op\u021biunea de a \u0219terge complet un utilizator pentru c\u0103 numele datele lui sunt deja \u00eenregistrate \u00een sistem \u0219i sunt afi\u0219ate \u00een istoricul cardurilor, al companiilor, etc.<\/div>\n<p style=\"text-align: justify;\">Dup\u0103 ce ape\u0219i pe\u00a0<em>Dezactiveaz\u0103,\u00a0<\/em>sistemul \u00ee\u021bi cere \u00een mod automat s\u0103 selectezi unul din utilizatorii activi care s\u0103 preia portofoliul vechiului coleg (carduri \u0219i sarcini). Selecteaz\u0103 a\u0219adar un alt coleg \u0219i apas\u0103 pe\u00a0<em>Dezactiveaz\u0103<\/em>.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.26.20\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-58878 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.26.20\u202fAM.png\" alt=\"\" width=\"2034\" height=\"1072\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.26.20\u202fAM.png 2034w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.26.20\u202fAM-300x158.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.26.20\u202fAM-1024x540.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.26.20\u202fAM-768x405.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.26.20\u202fAM-1536x810.png 1536w\" sizes=\"auto, (max-width: 2034px) 100vw, 2034px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Dac\u0103 utilizatorul pe care \u00eencerci s\u0103 \u00eel dezactivezi este setat ca \u0219i criteriu \u00eentr-un filtru care declan\u0219eaz\u0103 o automatizare, sistemul va genera un mesaj de eroare ca \u00een imaginea de mai jos.<\/p>\n<p style=\"text-align: justify;\">Pentru a trata aceast\u0103 eroare d\u0103 click pe numele filtrului \u0219i schimb\u0103 codi\u021biile filtrului, apoi d\u0103 un refresh \u00een pagina \u0219i \u00eencearc\u0103 din nou s\u0103 dezactivezi utilizatorul.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.29.23\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-58879 size-full\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.29.23\u202fAM.png\" alt=\"\" width=\"1791\" height=\"923\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.29.23\u202fAM.png 1791w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.29.23\u202fAM-300x155.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.29.23\u202fAM-1024x528.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.29.23\u202fAM-768x396.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.29.23\u202fAM-1536x792.png 1536w\" sizes=\"auto, (max-width: 1791px) 100vw, 1791px\" \/><\/a><\/p>\n<h4 style=\"text-align: justify;\">Preluarea portofoliului de c\u0103tre un coleg existent<\/h4>\n<p style=\"text-align: justify;\">Pentru aceast\u0103 situa\u021bie se respect\u0103 pa\u0219ii de mai sus cu men\u021biunea c\u0103 nu mai este necesar\u0103 crearea unui nou utilizator care s\u0103 preia portofoliul ci se porne\u0219te direct de la pasul 3 &#8211; Dezactivarea utilizatorului.<\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/1x-_8zitDhE\" width=\"670\" height=\"365\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<h3 id=\"anchor-4\" style=\"text-align: justify;\">Blocarea temporar\u0103 a unui utilizator<\/h3>\n<p>Prin blocarea temporar\u0103 a unui utilizator po\u021bi restric\u021biona accesul acestuia la sistemul MiniCRM f\u0103r\u0103 a fi nevoie s\u0103 transferi cardurile sau sarcinile acestuia c\u0103tre un alt utilizator. Aceast\u0103 fun\u021bie este util\u0103 atunci c\u00e2nd un coleg p\u0103r\u0103se\u0219te compania, dar nu exist\u0103 \u00eenc\u0103 un \u00eenlocuitor pentru acesta.<\/p>\n<p>Pentru a bloca un utilizator trebuie s\u0103 deschizi cardul acestuia \u0219i l\u00e2ng\u0103 butonul de dezactivare vei vedea o sageata de unde po\u021bi selecta blocarea.<\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.51.56\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-58883\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.51.56\u202fAM.png\" alt=\"\" width=\"2040\" height=\"1078\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.51.56\u202fAM.png 2040w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.51.56\u202fAM-300x159.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.51.56\u202fAM-1024x541.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.51.56\u202fAM-768x406.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.51.56\u202fAM-1536x812.png 1536w\" sizes=\"auto, (max-width: 2040px) 100vw, 2040px\" \/><\/a><\/p>\n<p>Dup\u0103 confirmarea ac\u021biunii, contul r\u0103m\u00e2ne activ, dar nu se va mai putea accesa deloc p\u00e2n\u0103 la deblocare.<\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.52.27\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-58884\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.52.27\u202fAM.png\" alt=\"\" width=\"2041\" height=\"1068\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.52.27\u202fAM.png 2041w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.52.27\u202fAM-300x157.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.52.27\u202fAM-1024x536.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.52.27\u202fAM-768x402.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.52.27\u202fAM-1536x804.png 1536w\" sizes=\"auto, (max-width: 2041px) 100vw, 2041px\" \/><\/a><\/p>\n<h3 id=\"anchor-8\" style=\"text-align: justify;\">Anonimizarea utilizatorilor dezactiva\u021bi<\/h3>\n<p>Dup\u0103 dezactivarea unui utilizator, datele acestuia r\u0103m\u00e2n \u00een sistem pentru a asigura structura bazei de date. Dac\u0103 totu\u0219i vrei s\u0103 \u201d\u0219tergi\u201d datele persoanei po\u021bi anonimiza utilizatorul, astfel se va \u0219terge numele, num\u0103rul de telefon \u0219i adresa de email a contului.<\/p>\n<p>Pentru aceast\u0103 ac\u021biune trebuie s\u0103 accesezi cardului unui utilizator dezactivat \u0219i s\u0103 ape\u0219i pe butonul \u201dAnonimizare\u201d din col\u021bul din dreapta sus.<\/p>\n<p><a href=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.59.03\u202fAM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-58885\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.59.03\u202fAM.png\" alt=\"\" width=\"2040\" height=\"1068\" srcset=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.59.03\u202fAM.png 2040w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.59.03\u202fAM-300x157.png 300w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.59.03\u202fAM-1024x536.png 1024w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.59.03\u202fAM-768x402.png 768w, https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2025-04-03-at-11.59.03\u202fAM-1536x804.png 1536w\" sizes=\"auto, (max-width: 2040px) 100vw, 2040px\" \/><\/a><\/p>\n<p>Dup\u0103 confirmarea ac\u021biunii \u00een locul numelui \u0219i a prenumelui va ap\u0103rea c\u00e2te o liniu\u021b\u0103.<\/p>\n<div class=\"alert alert-info\">Numele utilizatorului va fi schimbat peste tot in sistem, a\u0219adar \u0219i \u00een istoric vor ap\u0103rea aceste liniu\u021be.<\/div>\n<div>Dac\u0103 exist\u0103 deja mai mul\u021bi utilizatori dezactiva\u021bi \u0219i anonimiza\u021bi, dar dore\u0219ti totu\u0219i s\u0103 faci diferen\u021ba dintre ace\u0219tia, po\u021bi seta o identificare intern\u0103 pentru ace\u0219tia astfel \u00eenc\u00e2t s\u0103 se respecte \u0219i prevederile GDPR.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Rezumat Ad\u0103ugarea unui utilizator nou Editarea datelor unui utilizator Rolurile \u0219i drepturile utilizatorilor Situa\u021bie specific\u0103 1: Fiecare echip\u0103 trebuie s\u0103 vad\u0103 doar clien\u021bii de care se ocup\u0103 \u00een mod direct. Ce set\u0103ri trebuie s\u0103 fac? Situa\u021bie specific\u0103 2: Parcursul unui client ajunge la mai multe echipe (v\u00e2nz\u0103ri, montaj etc.). Cum pot oferi acces doar la [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2513,2507],"tags":[1317],"class_list":["post-21225","post","type-post","status-publish","format-standard","hentry","category-administrarea-utilizatorilor","category-setari-si-administrare","tag-user-ro"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Managementul utilizatorilor - Documenta\u021bie MiniCRM<\/title>\n<meta name=\"description\" content=\"Rezumat Ad\u0103ugarea unui utilizator nou Editarea datelor unui utilizator Rolurile \u0219i drepturile utilizatorilor Situa\u021bie specific\u0103 1: Fiecare echip\u0103 trebuie\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.minicrm.ro\/help\/managementul-utilizatorilor\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managementul utilizatorilor - Documenta\u021bie MiniCRM\" \/>\n<meta property=\"og:description\" content=\"Rezumat Ad\u0103ugarea unui utilizator nou Editarea datelor unui utilizator Rolurile \u0219i drepturile utilizatorilor Situa\u021bie specific\u0103 1: Fiecare echip\u0103 trebuie\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.minicrm.ro\/help\/managementul-utilizatorilor\/\" \/>\n<meta property=\"og:site_name\" content=\"Documenta\u021bie MiniCRM\" \/>\n<meta property=\"article:published_time\" content=\"2019-11-26T23:08:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-09T12:46:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2019\/11\/Screenshot-2020-01-14-at-12.46.07.png\" \/>\n<meta name=\"author\" content=\"Bogdan Burciu\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Bogdan Burciu\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/managementul-utilizatorilor\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/managementul-utilizatorilor\\\/\"},\"author\":{\"name\":\"Bogdan Burciu\",\"@id\":\"https:\\\/\\\/www.minicrm.hu\\\/help\\\/#\\\/schema\\\/person\\\/8a676279a8b36970727c5347285cebb9\"},\"headline\":\"Managementul utilizatorilor\",\"datePublished\":\"2019-11-26T23:08:57+00:00\",\"dateModified\":\"2026-01-09T12:46:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/managementul-utilizatorilor\\\/\"},\"wordCount\":1915,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/managementul-utilizatorilor\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/minicrm-wp-help.s3.amazonaws.com\\\/uploads\\\/2019\\\/11\\\/Screenshot-2020-01-14-at-12.46.07.png\",\"keywords\":[\"user-ro\"],\"articleSection\":[\"Administrarea utilizatorilor\",\"Set\u0103ri \u0219i administrare\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/managementul-utilizatorilor\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/managementul-utilizatorilor\\\/\",\"url\":\"https:\\\/\\\/www.minicrm.ro\\\/help\\\/managementul-utilizatorilor\\\/\",\"name\":\"Managementul utilizatorilor - 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