{"id":14495,"date":"2023-10-20T13:23:08","date_gmt":"2023-10-20T10:23:08","guid":{"rendered":"https:\/\/www.minicrm.ro\/blog\/?p=14495"},"modified":"2023-11-06T11:48:59","modified_gmt":"2023-11-06T09:48:59","slug":"18-idei-de-afaceri-care-pot-fi-automatizate-cu-un-soft-crm","status":"publish","type":"post","link":"https:\/\/www.minicrm.ro\/blog\/2023\/10-20\/18-idei-de-afaceri-care-pot-fi-automatizate-cu-un-soft-crm\/","title":{"rendered":"18+ idei de afaceri care pot fi automatizate cu un soft CRM"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-style-large is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Nu po\u021bi cre\u0219te f\u0103r\u0103 CRM. E\u0219ti limitat de procedurile manuale, \u00een loc s\u0103 te g\u00e2nde\u0219ti la produse noi, la cum s\u0103 faci munca mai bine.<\/p>\n<cite>Andy S\u00eenpetrean, IT Factory<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Asta spunea unul dintre clien\u021bii no\u0219tri prefera\u021bi \u0219i rezum\u0103 foarte bine esen\u021ba a ceea ce \u00eenseamn\u0103 CRM pentru companii. Nu vorbim doar de un tool pentru managementul clien\u021bilor, ci de un sistem pentru <strong>sistematizarea<\/strong> \u0219i <strong>automatizarea activit\u0103\u021bii<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Iar acest sistem este adaptabil la nevoile aproape oric\u0103rui tip de companie. Iat\u0103 c\u00e2teva <strong>exemple de afaceri care pot fi automatizate cu MiniCRM<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Cursuri\/coaching<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 ai o firm\u0103 care organizeaz\u0103 cursuri, formare profesional\u0103, coaching, instructaj SSM, \u0219coal\u0103 de \u0219oferi etc., absolut toat\u0103 activitatea, \u00een afar\u0103 de sus\u021binerea cursurilor efective, se poate pune pe pilot automat.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00censcrierea se poate face online, prin formulare de \u00eenscriere conectate cu MiniCRM.<\/li>\n\n\n\n<li>Datele ajung instant \u00een baza de date, de unde se pot seta <strong>mesaje automate<\/strong> de confirmare pentru participan\u021bi.<\/li>\n\n\n\n<li>Pe baza datelor din formular se emite pe loc \u0219i <strong>factura proform\u0103 pentru curs<\/strong> \u0219i se trimite pe email.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Nici mai departe nu trebuie f\u0103cut nimic manual.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Se pot <strong>urm\u0103ri pl\u0103\u021bile<\/strong><\/li>\n\n\n\n<li>Se pot trimite automat notific\u0103ri de \u00eent\u00e2rziere la plat\u0103.&nbsp;<\/li>\n\n\n\n<li>Se pot trimite materialele pentru curs etc.<\/li>\n\n\n\n<li>Dac\u0103 sunt modific\u0103ri de orar, ele pot fi trimise tot din MiniCRM, cu un simplu click.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 vrei s\u0103 vezi un exemplu, cite\u0219te despre cum face lucrurile <a href=\"https:\/\/www.minicrm.ro\/povesti-de-succes\/hello-it-factory\/\" target=\"_blank\" rel=\"noreferrer noopener\">IT Factory<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"416\" height=\"225\" src=\"https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/image.png\" alt=\"\" class=\"wp-image-14525\" srcset=\"https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/image.png 416w, https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/image-300x162.png 300w\" sizes=\"auto, (max-width: 416px) 100vw, 416px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">2. Comer\u021b cu Motociclete \u0219i Accesorii<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00e2nz\u0103ri moto, service, buyback, helpdesk, cereri moto, garan\u021bii, hotel moto, colaboratori, parc auto etc. Toate aspectele func\u021bion\u0103rii unei astfel de afaceri pot fi controlate din MiniCRM.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-large is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u00cenainte de MiniCRM era un haos, era o nebunie\u2026 \u00cen jur de 80 de apeluri zilnice, erau fi\u0219iere \u00een care noi \u021bineam gestiunea clien\u021bilor \u0219i comunicarea\u2026 Ne notam pe bile\u021bele \u0219i \u00een fi\u0219iere ce am discutat, ce urmeaz\u0103 s\u0103 facem, la cine ce trebuie s\u0103 d\u0103m, ce acte\u2026<\/p>\n<cite>Csaba Enyedi, Moto Mus<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Vezi \u00een detaliu cum este folosit softul nostru \u00een afacerea cu motociclete:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Cum transformi MiniCRM \u00een cel mai bun angajat?\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/kGCjoZ-f1tg?start=518&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">3. Implementare Fonduri Europene<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 e\u0219ti o firm\u0103 care implementeaz\u0103 proiecte din fonduri europene, orice \u00eent\u00e2rziere te poate costa. Po\u021bi pierde finan\u021barea dac\u0103 ai uitat s\u0103 ceri un aviz la timp.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"402\" height=\"402\" src=\"https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/crm-pentru-firme-fonduri-europene-402x402.jpg\" alt=\"\" class=\"wp-image-14507\" srcset=\"https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/crm-pentru-firme-fonduri-europene-402x402.jpg 402w, https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/crm-pentru-firme-fonduri-europene-300x300.jpg 300w, https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/crm-pentru-firme-fonduri-europene-150x150.jpg 150w, https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/crm-pentru-firme-fonduri-europene.jpg 640w\" sizes=\"auto, (max-width: 402px) 100vw, 402px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 ai zeci sau sute de proiecte \u00een paralel, e cu at\u00e2t mai greu s\u0103 gestionezi totul. \u00cens\u0103 cu func\u021bionalit\u0103\u021bile de <strong>project management<\/strong> \u0219i <strong>notific\u0103rile automate<\/strong> ale MiniCRM, asta nu se \u00eent\u00e2mpl\u0103.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vei gestiona eficient toate proiectele \u0219i documentele asociate<\/li>\n\n\n\n<li>Vei urm\u0103ri <strong>termenele-limit\u0103<\/strong> \u0219i <strong>etapele de implementare<\/strong><\/li>\n\n\n\n<li>Vei <strong>genera rapoarte<\/strong> pentru documentarea corect\u0103 a progresului \u0219i a cheltuielilor<\/li>\n<\/ul>\n\n\n\n<a href=\"https:\/\/www.minicrm.ro\/signup\/try\/\" style=\"border: none; color: white; padding: 15px 32px; text-align: center; text-decoration: none; display: inline-block;font-size: 16px; margin: 4px 2px; cursor: pointer; background-color:#008CBA;\">F\u0103-\u021bi un cont de test<\/a>\n\n\n\n<h2 class=\"wp-block-heading\">4. Consultan\u021b\u0103 de Business<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Avantajele utiliz\u0103rii MiniCRM \u00een acest caz sunt similare cu cele pentru firmele care lucreaz\u0103 cu fonduri europene. \u00cen plus, po\u021bi folosi planificatorul de \u00eent\u00e2lniri integrat, astfel \u00eenc\u00e2t s\u0103 \u00ee\u021bi organizezi c\u00e2t mai bine timpul cu clien\u021bii.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Agen\u021bie Marketing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Agen\u021biile de marketing nu doar c\u0103 \u00ee\u0219i pot gestiona toate aspectele rela\u021biei cu clien\u021bii folosind MiniCRM. Ele pot folosi sistemul pentru atragerea de poten\u021biali clien\u021bi \u0219i pentru a urm\u0103ri traseul ulterior al acestora:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>c\u00e2\u021bi au devenit clien\u021bi?<\/li>\n\n\n\n<li>\u00een c\u00e2t timp?<\/li>\n\n\n\n<li>care a fost \u201creturn on investment\u201d-ul?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru cei care atrag <strong>clien\u021bi din Facebook Lead Ads<\/strong>, se poate conecta automat sistemul cu baza de date MiniCRM. Cei care \u00ee\u0219i vor l\u0103sa datele pe o reclam\u0103 ajung direct \u00een sistem, de unde pot fi prelua\u021bi de echipa de v\u00e2nz\u0103ri.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mai mult, MiniCRM are op\u021biuni avantajoase pentru partea de <strong>email marketing<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vezi cum folose\u0219te <a href=\"https:\/\/www.minicrm.ro\/povesti-de-succes\/studiu-de-caz-crm---emiral\/\" target=\"_blank\" rel=\"noreferrer noopener\">Emiral Media<\/a> solu\u021biile CRM.<\/p>\n\n\n\n<a href=\"https:\/\/www.minicrm.ro\/signup\/try\/\" style=\"border: none; color: white; padding: 15px 32px; text-align: center; text-decoration: none; display: inline-block;font-size: 16px; margin: 4px 2px; cursor: pointer; background-color:#008CBA;\">F\u0103-\u021bi un cont de test<\/a>\n\n\n\n<h2 class=\"wp-block-heading\">6. Contabilitate<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">MiniCRM NU poate \u00eenlocui programele specifice de contabilitate, dar poate lucra \u00eempreun\u0103 cu ele.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"402\" height=\"402\" src=\"https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/order-vs-chaos-V2-2-402x402.png\" alt=\"\" class=\"wp-image-14510\" srcset=\"https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/order-vs-chaos-V2-2-402x402.png 402w, https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/order-vs-chaos-V2-2-300x300.png 300w, https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/order-vs-chaos-V2-2-150x150.png 150w, https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/order-vs-chaos-V2-2-768x768.png 768w, https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/order-vs-chaos-V2-2.png 1200w\" sizes=\"auto, (max-width: 402px) 100vw, 402px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Pune pe pilot automat procesele de lucru \u0219i comunicarea cu clien\u021bii. Rezolv\u0103 u\u0219or nevoia de a transmite clien\u021bilor modific\u0103ri legislative \u00een timp real \u0219i \u00eei face pe clien\u021bi s\u0103 respecte termenele.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Firmele de contabilitate pot:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>sistematiza <strong>colectarea documentelor financiare<\/strong> de la clien\u021bi<\/li>\n\n\n\n<li>trimite <strong>notific\u0103ri automate<\/strong> c\u0103tre ace\u0219tia la final de lun\u0103\/trimestru<\/li>\n\n\n\n<li>emite automat <strong>devize, facturi, contracte, procese-verbale<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen plus, MiniCRM poate fi setat pentru a include module personalizate pentru <strong>registru general, salarii, \u00eenchideri de an<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cite\u0219te <a href=\"https:\/\/www.minicrm.ro\/lp\/accountants\/\" target=\"_blank\" rel=\"noreferrer noopener\">mai multe<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Instala\u021bii<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Echipele de instalatori se trezesc deseori c\u0103 bat la u\u0219i \u00eenchise, fac drumuri \u00een plus pentru a mai procura piese etc. Pierd timp pre\u021bios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen plus, cei care instaleaz\u0103 aparate de aer condi\u021bionat, centrale termice etc. au de f\u0103cut opera\u021biuni de service periodice. C\u00e2nd au zeci sau sute de clien\u021bi, dac\u0103 \u00ee\u0219i \u021bin <strong>datele cu inspec\u021bii tehnice \u0219i expirarea lor \u00een agende sau Excel-uri<\/strong>, totul devine haotic.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"402\" height=\"402\" src=\"https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/Pana-obtine-clientul-tau-finantarea-s-ar-putea-sa-te-prinda-iarna-1080-\u00d7-1920-px-3-402x402.png\" alt=\"\" class=\"wp-image-14513\" srcset=\"https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/Pana-obtine-clientul-tau-finantarea-s-ar-putea-sa-te-prinda-iarna-1080-\u00d7-1920-px-3-402x402.png 402w, https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/Pana-obtine-clientul-tau-finantarea-s-ar-putea-sa-te-prinda-iarna-1080-\u00d7-1920-px-3-300x300.png 300w, https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/Pana-obtine-clientul-tau-finantarea-s-ar-putea-sa-te-prinda-iarna-1080-\u00d7-1920-px-3-150x150.png 150w, https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/Pana-obtine-clientul-tau-finantarea-s-ar-putea-sa-te-prinda-iarna-1080-\u00d7-1920-px-3-768x768.png 768w, https:\/\/minicrm-wp-ro.s3.amazonaws.com\/uploads\/2023\/10\/Pana-obtine-clientul-tau-finantarea-s-ar-putea-sa-te-prinda-iarna-1080-\u00d7-1920-px-3.png 800w\" sizes=\"auto, (max-width: 402px) 100vw, 402px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">MiniCRM rezolv\u0103 problemele acestea.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Are un sistem de <strong>gestionare a programului echipei de instalatori<\/strong>. Clien\u021bii \u0219i echipa primesc notific\u0103ri automate \u00eenainte de vizitele \u00een teren.<\/li>\n\n\n\n<li>Sistemul trimite notific\u0103ri automat atunci <strong>c\u00e2nd se apropie data unei inspec\u021bii tehnice periodice<\/strong> sau c\u00e2nd expir\u0103 o garan\u021bie sau revizie.<\/li>\n\n\n\n<li>Se verific\u0103 mai u\u0219or <strong>productivitatea \u0219i costurile<\/strong> per echip\u0103 de lucru.<\/li>\n\n\n\n<li>De multe ori se poate pierde timp considerabil doar pentru a g\u0103si un simplu document de natur\u0103 tehnic\u0103. Firmele folosesc Google Drive deseori, dar chiar \u0219i a\u0219a, unele fi\u0219e tehnice pot fi ad\u00e2nc \u00eengropate \u00een structura de fi\u0219iere din Drive. Cu MiniCRM, <strong>toat\u0103 informa\u021bia relevant\u0103 pentru un proiect este ata\u0219at\u0103 la acesta \u0219i accesibil\u0103 la un singur click<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Cite\u0219te <a href=\"https:\/\/www.minicrm.ro\/blog\/2022\/11-18\/utilizarea-softurilor-crm-pentru-firme-de-instalatii-si-service\/\" target=\"_blank\" rel=\"noreferrer noopener\">mai multe<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Panouri Solare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Firmele de panouri solare au \u0219i ele cam acelea\u0219i probleme cu restul firmelor de instala\u021bii. \u00cen plus, exist\u0103 mult\u0103 <strong>birocra\u021bie legat\u0103 de conectarea la Electrica<\/strong> a clien\u021bilor cu care lucreaz\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De asemenea, pentru c\u0103 mul\u021bi clien\u021bi <strong>a\u0219teapt\u0103 dup\u0103 finan\u021b\u0103ri nerambursabile<\/strong> pentru investi\u021bia lor, lucrurile se complic\u0103. Deseori, distan\u021ba dintre momentul cererii de ofert\u0103 \u0219i contractare efectiv\u0103 este lung\u0103 (poate dura \u0219i ani de zile). \u0218i atunci <strong>cine mai \u021bine minte s\u0103 fac\u0103 follow-up<\/strong> dup\u0103 at\u00e2ta timp?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aspectele acestea sunt rezolvate cu ajutorul unor module MiniCRM adaptate special la procesele de lucru ale firmelor de panouri solare.&nbsp;&nbsp;<\/p>\n\n\n\n<a href=\"https:\/\/www.minicrm.ro\/signup\/try\/\" style=\"border: none; color: white; padding: 15px 32px; text-align: center; text-decoration: none; display: inline-block;font-size: 16px; margin: 4px 2px; cursor: pointer; background-color:#008CBA;\">F\u0103-\u021bi un cont de test<\/a>\n\n\n\n<h2 class=\"wp-block-heading\">9. Mobilier la Comand\u0103<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Rareori am auzit de mobilier la comand\u0103 care s\u0103 fie terminat la timp \u0219i f\u0103r\u0103 gre\u0219eli. De la plasarea comenzii p\u00e2n\u0103 la m\u0103sur\u0103tori, execu\u021bie \u0219i montaj, pot ap\u0103rea tot felul de erori, dac\u0103 informa\u021bia nu este centralizat\u0103 eficient.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru asta exist\u0103 MiniCRM. Totul se petrece automat, f\u0103r\u0103 s\u0103 fie nevoie ca cele 3 sau 4 echipe diferite s\u0103 aib\u0103 nevoie s\u0103 \u00ee\u0219i trimit\u0103 manual mesaje sau s\u0103 se sune. Toat\u0103 lumea \u0219tie ce are de f\u0103cut.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 vrei un exemplu, cite\u0219te despre firma <a href=\"https:\/\/www.minicrm.ro\/povesti-de-succes\/gobilier\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gobilier<\/a> sau vezi mai multe detalii despre cum poate func\u021biona \u00een clipul de mai jos:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Exemplu automatizare procese cu MiniCRM\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/ThfD4SWg4aM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">10. Service Auto<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Am fost o dat\u0103 la un mic atelier auto pentru o treab\u0103 care ar fi trebuit s\u0103 dureze pu\u021bin, dar am ajuns p\u00e2n\u0103 la urm\u0103 s\u0103 stau s\u0103 a\u0219tept aproape 2 ore. De ce? \u00cen timp ce mecanicul lucra, <strong>se \u00eentrerupea din 5 \u00een 5 minute ca s\u0103 r\u0103spund\u0103 la telefon<\/strong>. Nu \u0219tia ce client \u00eel sun\u0103 \u0219i pentru ce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clientul repeta de la cap\u0103t (a c\u00e2ta oar\u0103?) toate detaliile, iar mecanicul, f\u0103r\u0103 s\u0103 aib\u0103 vreo agend\u0103 \u00een fa\u021b\u0103, zicea ceva de genul <strong>\u201chaide\u021bi mai dup\u0103-mas\u0103\u201d<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00centre timp mai ap\u0103rea c\u00e2te o ma\u0219in\u0103 \u0219i mecanicul se oprea iar din lucru. Din nou, nu mai \u021binea minte pentru ce a venit ma\u0219ina respectiv\u0103 \u0219i ce problem\u0103 are. Era un haos total.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Imediat m-am g\u00e2ndit ce bine ar fi fost dac\u0103 s-ar fi concentrat pe munca pe care o are de f\u0103cut, iar <strong>tot restul s\u0103 fie automatizat cu MiniCRM<\/strong>. De la <strong>preluarea de program\u0103ri<\/strong> printr-un formular, la <strong>completarea automat\u0103 a unei fi\u0219e de client<\/strong> \u0219i <strong>organizarea agendei zilnice<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen plus, MiniCRM poate fi <strong>sincronizat cu agenda telefonic\u0103<\/strong>, astfel c\u0103 \u0219tii mereu cine te sun\u0103. C\u00e2t de eficient ar fi fost atunci? \u0218i-ar fi putut poate chiar dubla num\u0103rul de clien\u021bi dintr-o zi.<\/p>\n\n\n\n<a href=\"https:\/\/www.minicrm.ro\/signup\/try\/\" style=\"border: none; color: white; padding: 15px 32px; text-align: center; text-decoration: none; display: inline-block;font-size: 16px; margin: 4px 2px; cursor: pointer; background-color:#008CBA;\">F\u0103-\u021bi un cont de test<\/a>\n\n\n\n<h2 class=\"wp-block-heading\">11. Catering<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Poate pentru o firm\u0103 de catering clasic\u0103 nu e neap\u0103rat nevoie de un CRM. Dar pentru una care are <strong>clien\u021bi recuren\u021bi, fiecare cu preferin\u021bele sale <\/strong>specifice \u0219i cu<strong> intervale specifice la care se livreaz\u0103<\/strong>, e mult mai eficient s\u0103 lucrezi cu MiniCRM.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pe fi\u0219a de client se pot trece toate men\u021biunile speciale (f\u0103r\u0103 lactoz\u0103, f\u0103r\u0103 sare etc.), tot <strong>istoricul de comenzi<\/strong> \u0219i <strong>preferin\u021be<\/strong>. Astfel, ai toate datele pentru a personaliza comanda.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Po\u021bi avea abonamente, po\u021bi implica un nutri\u021bionist&#8230;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sunt multe posibilit\u0103\u021bi \u0219i totul se poate centraliza \u00een MiniCRM. Iar notific\u0103rile automate nu te vor l\u0103sa s\u0103 ui\u021bi de vreo comand\u0103 \u0219i s\u0103 o livrezi mereu \u00een intervalul stabilit.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Agen\u021bie Turism<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Agen\u021biile de turism lucreaz\u0103 cu volume foarte mari de clien\u021bi. Cu MiniCRM, ele pot:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>genera automat contracte<\/li>\n\n\n\n<li>urm\u0103ri <strong>rezerv\u0103ri<\/strong> \u0219i <strong>confirm\u0103ri<\/strong><\/li>\n\n\n\n<li><strong>trimite automat informa\u021bii<\/strong> privind c\u0103l\u0103toria \u0219i itinerariul<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen plus, pot face un <strong>email marketing<\/strong> eficient pentru a reactiva clien\u021bii din trecut.<\/p>\n\n\n\n<a href=\"https:\/\/www.minicrm.ro\/signup\/try\/\" style=\"border: none; color: white; padding: 15px 32px; text-align: center; text-decoration: none; display: inline-block;font-size: 16px; margin: 4px 2px; cursor: pointer; background-color:#008CBA;\">F\u0103-\u021bi un cont de test<\/a>\n\n\n\n<h2 class=\"wp-block-heading\">13. Property Management<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Aici ne referim la firmele care administreaz\u0103 cl\u0103diri mari de birouri sau locuin\u021be. Ele pot folosi MiniCRM pentru:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>gestiunea propriet\u0103\u021bilor \u0219i a datelor asociate acestora, cum ar fi <strong>chiria\u0219i, termene de plat\u0103 \u0219i \u00eentre\u021binere<\/strong><\/li>\n\n\n\n<li><strong>programarea \u00eentre\u021binerii<\/strong> \u0219i a lucr\u0103rilor de repara\u021bii<\/li>\n\n\n\n<li>urm\u0103rirea automat\u0103 a <strong>contractelor de \u00eenchiriere<\/strong> \u0219i generarea de rapoarte pentru proprietari<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">14. Companii de Asigur\u0103ri<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Un agent de asigur\u0103ri intr\u0103 \u00een contact cu sute de clien\u021bi \u0219i poten\u021biali clien\u021bi, \u00een mod regulat. E imposibil s\u0103 \u021bin\u0103 minte detaliile despre fiecare, sau s\u0103 \u00eei \u021bin\u0103 \u00eentr-un fi\u0219ier Excel sau pe agend\u0103.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0218i aici, notific\u0103rile automate \u0219i agenda zilnic\u0103 din MiniCRM sunt esen\u021biale pentru a \u021bine toate contactele \u00een ordine \u0219i a \u0219tii pe cine, c\u00e2nd \u0219i cu ce scop trebuie s\u0103 contactezi.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Service IT<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La fel ca \u00een exemplele anterioare, munca unui service IT devine mult mai u\u0219oar\u0103 dac\u0103 po\u021bi s\u0103 vezi instant cine este clientul, ce echipamente a mai avut cu defecte, cu ce tip de probleme, c\u00e2nd \u0219i cum s-au rezolvat, cine a fost operatorul service, c\u00e2nd ies din garan\u021bie etc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen plus, nu vei mai rata deadline-uri cu ajutorul op\u021biunilor pentru task management.<\/p>\n\n\n\n<a href=\"https:\/\/www.minicrm.ro\/signup\/try\/\" style=\"border: none; color: white; padding: 15px 32px; text-align: center; text-decoration: none; display: inline-block;font-size: 16px; margin: 4px 2px; cursor: pointer; background-color:#008CBA;\">F\u0103-\u021bi un cont de test<\/a>\n\n\n\n<h2 class=\"wp-block-heading\">16. Organizare evenimente<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Asem\u0103n\u0103tor cu cei care au de organizat cursuri, firmele de event planning nu se pot descurca f\u0103r\u0103 s\u0103 sistematizeze \u0219i automatizeze activitatea. Ei pot:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Planifica evenimentele<\/strong> \u00een MiniCRM<\/li>\n\n\n\n<li><strong>Trimite invita\u021bii<\/strong> c\u0103tre participan\u021bi \u0219i <strong>urm\u0103ri confirm\u0103rile<\/strong><\/li>\n\n\n\n<li>Trimite actualiz\u0103ri, informa\u021bii importante sau <strong>solicit\u0103ri de feedback<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.minicrm.ro\/tur\/events\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mai multe detalii\u2026<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">17. Recrutare \/ HR<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Recrutarea de personal e mult mai eficient\u0103 cu MiniCRM. Po\u021bi urm\u0103ri u\u0219or <strong>statusul candida\u021bilor<\/strong> (\u00eenscris, \u00een analiz\u0103, programat pentru interviu etc.) \u0219i po\u021bi <strong>comunica cu ei eficient<\/strong> prin mesaje \u00een mas\u0103 \u0219i notific\u0103ri.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mai mult, dac\u0103 aduci candida\u021bi de pe <strong>Bestjobs<\/strong> \u0219i <strong>Ejobs<\/strong>, exist\u0103 o integrare specific\u0103 prin care ace\u0219tia ajung direct, \u00een timp real, \u00een baza ta de date. Nu mai trebuie introdus nimic manual.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vezi mai multe detalii despre <a href=\"https:\/\/www.minicrm.ro\/tur\/hr\/\" target=\"_blank\" rel=\"noreferrer noopener\">HR \u0219i administrare de personal.&nbsp;<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">18. Servicii cur\u0103\u021benie<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cine trebuie s\u0103 mearg\u0103 la care loca\u021bie, c\u00e2nd \u0219i cu ce echipamente de cur\u0103\u021benie? Acestea sunt c\u00e2teva \u00eentreb\u0103ri la care firmele de cur\u0103\u021benie pot r\u0103spunde u\u0219or dac\u0103 arunc\u0103 o privire \u00een sistemul lor MiniCRM, unde toate informa\u021biile sunt centralizate pe carduri de client \u0219i per angajat.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-large is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">(&#8230;) \u00ee\u021bi permite s\u0103 faci foarte multe lucruri, de la trimis \u0219i arhivat emailuri, p\u00e2n\u0103 la eviden\u021ba angaja\u021bilor<\/p>\n<cite>Livia Baba, Bla Shine<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nu po\u021bi cre\u0219te f\u0103r\u0103 CRM. E\u0219ti limitat de procedurile manuale, \u00een loc s\u0103 te g\u00e2nde\u0219ti la produse noi, la cum s\u0103 faci munca mai bine. Andy S\u00eenpetrean, IT Factory Asta spunea unul dintre clien\u021bii no\u0219tri prefera\u021bi \u0219i rezum\u0103 foarte bine esen\u021ba a ceea ce \u00eenseamn\u0103 CRM pentru companii. Nu vorbim doar de un tool pentru [&hellip;]<\/p>\n","protected":false},"author":60,"featured_media":14498,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[563,376,392],"tags":[923,435,917],"class_list":["post-14495","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm","category-minicrm-sfaturi-implementare-crm","category-startup-idei-afaceri-noi","tag-afaceri-crm","tag-crm","tag-idei-de-afaceri-2024"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>18+ idei de afaceri care pot fi automatizate cu un soft CRM<\/title>\n<meta name=\"description\" content=\"Nu po\u021bi cre\u0219te f\u0103r\u0103 CRM. E\u0219ti limitat de procedurile manuale, \u00een loc s\u0103 te g\u00e2nde\u0219ti la produse noi, la cum s\u0103 faci munca mai bine. 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